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“Warm and welcoming” 5 of 5 stars
Review of Wyndham Grand Chicago Riverfront

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Wyndham Grand Chicago Riverfront
4.0 of 5 Hotel   |   71 East Wacker Drive, Chicago, IL 60601 (Downtown / The Loop)   |  
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Ranked #52 of 177 Hotels in Chicago
Certificate of Excellence 2014
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2,335 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (452)
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English first
Beaufort, SC
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 3, 2014

Cold water valve leaks at sink counter in bathroom.
Glass shower door sags and top of door is hitting the fixed glass portion.
The water temp control valve in shower is miserable and offers little control

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this review, July 7, 2014
Dear Pete R-
I am terribly sorry that you were disappointed in your stay and found issues with your room. I assure you that your room will be taken out of service and the bathroom fixtures fixed and replaced immediately. We thank you for bringing this to our attention and hope that it would not deter you from a future stay.

Best--
Juli Colon,
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yellow Springs, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

Traveled with my sister to shop, visit art musuems, and eat well during the month of June. Found this hotel on line, had never stayed at a Wyndham before, but I would highly recommend it. While it was pricey, the location was great, near to lots of great restaurants, walking distance to the Art Institute and Millennium Park, as well as within walking distance to all the shopping on the Magnificent Mile. Splitting the cost made it more affordable for "retired" folk, but I have to admit that I have a weakness for nice hotels, having spent many, many nights in ones that were awful. Anyway, I would highly recommend this hotel and would love to return some day.

Room Tip: Ask for a river view! It is beautiful.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BobHolland-GM, Guest Relations Manager at Wyndham Grand Chicago Riverfront, responded to this review, July 7, 2014
Dear wwfife52-
Thank you so much for letting us know how your stay was. We thank you for offering your feedback and look forward to welcoming you back again soon.

Best,
Juli Colon,
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Chicago Riverfront

Address: 71 East Wacker Drive, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Chicago
#33 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
#36 Romantic Hotel in Chicago
#56 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Grand Chicago Riverfront 4*
Number of rooms: 334
Official Description (provided by the hotel):
The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more   less 
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Also Known As:
71 Hotel Chicago
Hotel 71 Chicago

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