Clean and comfortable hotel. Centrally located downtown on the river, with easy access (5 block walk) to Clark/Lake metro stop. Minutes walking distance to Michigan Ave shopping. Staff friendly. The suite I stayed in had a handicap access bathroom (which I didn't request) - making it difficult to use, ironically. The shower only came up to chest level (made for someone sitting down). And that bathroom needed some updating. But apparently, the deluxe rooms (little more expensive) are updated. Overall would recommend for convenience of location and price.