We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location for seeing Chicago” 5 of 5 stars
Review of Embassy Suites Hotel Chicago Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Save
You added Embassy Suites Hotel Chicago Downtown to your Saves list
Embassy Suites Hotel Chicago Downtown
3.5 of 5 Hotel   |   600 North State Street, Chicago, IL 60654 (Near North Side)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Park and Chill Savings
Ranked #68 of 174 Hotels in Chicago
NH
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Great location for seeing Chicago”
5 of 5 stars Reviewed May 5, 2008

Spent three days at the North Columbus hotel. It is walking distance to Michigan Ave, Navy Pier, and Grant Park's north side. We used cabs to get to the museums (about $11 with tip). The central location was ideal for allowing the family to rest after seeing the sites. Pool was fine, and manager's reception was a nice touch. Breakfast was perfect, especially the made to order omlets. A step above the canned meals offfered at other hotels.

Stayed April 2008
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,317 reviews from our community

Traveler rating
    585
    469
    162
    52
    49
See reviews for
529
209
60
273
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
milwaukee
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 27, 2008

I found this hotel to be a great value for the money. The room was quite large, we have stayed at many suites in downtown chicago and I think this may be one of the best. Separate living room with sofa bed, microwave and fridge, then large bedroom with own sink in there. Clean lobby and rooms, staff friendly enough on check-in. Huge hotel but had plenty of elevators and had no problem going up or down. Didn't try the pool or cocktail hour, but breakfast was edible, the made-to-order eggs looked the best but I don't like eggs. The location also great, seconds away from Michigan ave. Absolutly no view from room, right into parking garage and was a little loud at night, but that never bothers me. Overall will probably stay here again.

  • Liked — size of the room and had microwave and fridge.
  • Disliked — no view
  • Stayed April 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tewkbury, MA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2008

Our family prefers this hotel to any other (including staying with family members in the city). It is conveniently located to everything we want to do. The staff is so friendly, they always remember us and it is like coming home each time we stay. We find the staff helpful when trying to locate things we are unfamiliar with, and their suggestions on places or servces we want to find are always perfect choices for us.

The rooms allow us the comforts of home from the fridge and microwave to the 2 rooms with TVs and the extra sink helps accomodate all of us! We have stayed her since our child was a baby and each and every time they make him feel like a king! Whether it was a crib with a cozy blanket, or a fold out bed made to look like a throne, parents and children are always made to feel comfortable. We like to convenience to the supermarket (on the next corner) to stock up on supplies while in town and everything we need is in walking distance - great restaurants or shopping.

We like the fact that we can use the indoor pool and love the hot breakfast with everything we would need to start the day of right.

  • Liked — Convenience to everything - great value
  • Disliked — parking costs
  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
5 of 5 stars Reviewed April 26, 2008

The staff at this hotel is extra friendly and makes our family feel at home every time we are there. From the time we check in, and all through our stay their friendly and expedient service makes us want to return over and over again. The best value in town and the best location for seeing the city. Being frequent visitor, we appreciate the fresh renovations to the property. As a family traveling together, the rooms are perfect for us with everything we need to make our stay complete. No request seems to be unreasonable and is handled very promptly. Our family loves the hot breakfast in the morning, which gives us more than the standard cold contental that others offers ( a great way to start the day). This is our home away from home in Chicago!

  • Liked — Location and personal service
  • Disliked — Would like more room service options
  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 17, 2008

Hospitality defined by apathetic and unfriendly staff is what you may experience at your stay here. I was in Chicago for a week, and my husband booked this place, b/c they have a separate living room and bedroom, as well as a microwave. We regretted the decision the day we walked in, where we were greeted rather unkindly by the front desk staff who could not crack a smile.

Anytime we contacted the front desk, we had to call back numerous times, as they took forever to answer, although February was no big busy month for hotels in Chicago.

The few times they actually got the phone, they were by no means courteous and hospitable. I don't think that guests should be made uncomfortable for asking for basic services or simple questions at a hotel. Part of the fee is for such services usually b/c the traveler is in a new place they don't know much about.

I will never visit this hotel again, and highly discourage anyone from staying at Embassy Suites in downtown Chicago.

  • Disliked — staff need to be more hospitable and courteous
  • Stayed February 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webster Groves
1 review
4 of 5 stars Reviewed March 27, 2008

Nice hotel, convenient to many places. Had two problems. First, pool was closed all day Monday after we arrived. Not good - considering it was Spring Break and we have a kid. Second, make sure to put out your "Do not Disturb" every morning before you leave for breakfast. Had a situation where cleaning person came before 9 am, and wouldn't leave after we cam back. Delayed our day by about 1 hour.

  • Liked — Location
  • Disliked — Pool being closed and hurried cleaning crew
  • Stayed March 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 6, 2008

The hotel is a superb facility located in the middle of anything you could want to do, even walking in sub zero temps! There is a good grocery store 1/2 block away just to the right once you leave the front of the hotel (not Trader Joe's overpriced snob crap which is also close by). The room was very nice and the beds are sooooo comfortable. We enjoyed the cocktail hour, although the bartenders seemed to be working on a major slow down cue. Lines formed for the duration of the cocktail hour even when simply pouring a glass of beer. My only real beef is with the hotel parking. I read a previous poster who said take the hotel parking as it was such a deal. Well, think twice, it's more complicated than that if you watch your money. If you just want to park and walk, choose the public ramp within feet of the front door on Ontario St. for $12 a day (no in and out service, once out you pay). On the other hand, if you want in and out service, of course a tip each time your car is brought up, then go for the $40 per day.

I will go back to this hotel gladly, but will not park in their lot.

Lawry's Prime Rib on Ontario is soooo worth going to!

  • Liked — Location
  • Disliked — Expensive hotel parking
  • Stayed February 2008, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Embassy Suites Hotel Chicago Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Chicago
#50 Romantic Hotel in Chicago
#64 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels, HotelTravel.com, Cheap Tickets, Orbitz, BookIt.com, getaroom.com, Priceline, TripOnline SA, Travelocity, Agoda, Odigeo and Tingo so you can book your Embassy Suites Hotel Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Chicago Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.