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“Wow -- this is nice !” 5 of 5 stars
Review of Embassy Suites Hotel Chicago Downtown

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Embassy Suites Hotel Chicago Downtown
3.5 of 5 Hotel   |   600 North State Street, Chicago, IL 60654 (Near North Side)   |  
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Ranked #68 of 174 Hotels in Chicago
Illinois
Top Contributor
125 reviews 125 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
“Wow -- this is nice !”
5 of 5 stars Reviewed February 18, 2013

I booked a last-minute trip over the holiday weekend for a girl's night out with my daughter. The location is ultra-convenient to just about everything!! It's a short walk to the El station (which we rode from the suburbs), there's a grocery store across the street, and of course Michigan Ave is just 3 blocks away. The room was clean (with the exception of cloudy, food-specked drinking glasses and dark fingerprint smudges on the bedroom door). The manager's reception is a nice gesture, but we skipped it -- the lines for beverages can be long. The morning breakfast with made-to-order omelets is OUTSTANDING!! There is construction on the 2nd floor and it appeared only 2 of 4 elevators were working (so be prepared to wait -- or use the stairs). The doormen were friendly and made us feel welcomed. The pool and work-out rooms were nicely maintained. If we ever spend another night in Chicago to play "tourists", this will be our first pick. Thanks ESH!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,318 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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English first
Burbank, Illinois
1 review
5 of 5 stars Reviewed February 14, 2013

I love the Embassy Suites Hotels!!! Best service, welcoming staff, reasonable prices, beautiful accomodations and they really know how to show their appreciation for paying customers!! Their rooms are alwyas fresh and clean as well as extremly comfortable. I will be booking again very soon!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Illinois
1 review
3 of 5 stars Reviewed February 13, 2013

Past experiences have been good, but this trip lacked the service we are used to. Our room wasn't as clean as usual. The breakfast buffet had many items empty and we had to wait for clean plates. Checkout took an unusually long time.

Stayed February 2013, traveled with family
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Bethesda, Maryland
1 review
4 of 5 stars Reviewed February 8, 2013

Great location in Chicago, near shopping, restaurants and theaters, but incredibly noisy with the atrium, especially if anyone (like I did) sleeps in the front room of the suite. Breakfast and the managers reception were very nice, and the hotel employees were great.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Plainfield,Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2013

Great location, 1 block from the Red Line. Parked car for free offsite and rode Red Line to all destinations (Parking onsite is too expensive). Front desk help were very helpful and nice. Hotel under construction but only downside was the wait for elevators. Only 2 working. Manager reception and FREE made to order omelets were GREAT!!! Would definitely stay there again but I am sure the price will be much higher as construction seems to be winding down. Great rooms with separate living area,clean as well.

Room Tip: Try to get a room that does not face State Street. Can hear sirens all night if you are a light slee...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wausau, Wisconsin
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 5, 2013

I'm a big fan of Embassy Suites. They offer good value for families as well as business travelers.
This Embassy Suites is in the last stages of renovation. It is fresh and clean and despite the temporary kitchen facilities, breakfast and cocktail hour was just as expected. Only 2 elevators were working so the lines were long at peak intervals. The concierge, Lili, was helpful. The location is ideal for the near North area and Mag mile. Pool and hot tub were newly updated and although small, enough for kids to have fun and adults to paddle around in. Doormen were terrific and welcoming. They made you feel like you wanted to come back just to be welcomed by them personally.

Room Tip: We had a corner room which had 2 windows which offered a bit more of a view although this is not wha...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESChicagoDowntown, General Manager at Embassy Suites Hotel Chicago Downtown, responded to this review, February 6, 2013
Dear Lila312,

Thank you for taking the time to write a review on your recent stay at the Embassy Suites Chicago Downtown. We could not be happier that you had a memorable experience with us and enjoyed our brand new pool and hot tub.

We are in our last stages of renovation and are thrilled to unveil our newly renovated lobby, atrium and meeting space. I hope that we have the opportunity to welcome you back soon.

Ed Buckley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 31, 2013

We have been staying at Embassy Suites Downtown Chicago every year for 5 years and I have to say that even though there is construction going on it doesn't interfere with your stay.
Breakfast was good as always and the manager reception is always an added bonus. Yes, we waited in line but it wasn't any longer than any other time.
The pool was open and beautiful. Rooms are always clean and spacious.
Love the Embassy Suites!!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESChicagoDowntown, General Manager at Embassy Suites Hotel Chicago Downtown, responded to this review, February 6, 2013
Dear Tiredofwinter,

Thank you for your comments regarding your recent stay with us. I'm thrilled with your kind words regarding our newly renovated lobby and pool. Additionally, our ballroom and meeting space was completely renovated as well.

I look forward to welcoming you back on your next visit to Chicago.

Ed Buckley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Chicago
#51 Romantic Hotel in Chicago
#64 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites

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