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Embassy Suites Hotel Chicago Downtown: Traveler Reviews

3.5 of 5
600 North State Street, Chicago, IL 60654 (Near North Side)
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Embassy Suites Hotel Chicago Downtown
Ranked #79 of 164 hotels in Chicago
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777 reviews from our community

Traveler rating
    328
    289
    96
    28
    36
See reviews for
Families
300
 
Couples
128
 
Solo
48
 
Business
154
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Burbank, Illinois
1 review
“Best hotel in the city!!!”
5 of 5 stars Reviewed February 14, 2013

I love the Embassy Suites Hotels!!! Best service, welcoming staff, reasonable prices, beautiful accomodations and they really know how to show their appreciation for paying customers!! Their rooms are alwyas fresh and clean as well as extremly comfortable. I will be booking again very soon!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dawn M about Embassy Suites Hotel Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Illinois
1 review
“Usually good”
3 of 5 stars Reviewed February 13, 2013

Past experiences have been good, but this trip lacked the service we are used to. Our room wasn't as clean as usual. The breakfast buffet had many items empty and we had to wait for clean plates. Checkout took an unusually long time.

Stayed February 2013, traveled with family
Was this review helpful? Yes
Ask 830cjbc about Embassy Suites Hotel Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
1 review
“Great location in Chicago”
4 of 5 stars Reviewed February 8, 2013

Great location in Chicago, near shopping, restaurants and theaters, but incredibly noisy with the atrium, especially if anyone (like I did) sleeps in the front room of the suite. Breakfast and the managers reception were very nice, and the hotel employees were great.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
Ask SBtourist about Embassy Suites Hotel Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield,Illinois
2 reviews
2 helpful votes 2 helpful votes
“Great Weekend”
4 of 5 stars Reviewed February 7, 2013

Great location, 1 block from the Red Line. Parked car for free offsite and rode Red Line to all destinations (Parking onsite is too expensive). Front desk help were very helpful and nice. Hotel under construction but only downside was the wait for elevators. Only 2 working. Manager reception and FREE made to order omelets were GREAT!!! Would definitely stay there again but I am sure the price will be much higher as construction seems to be winding down. Great rooms with separate living area,clean as well.

Room Tip: Try to get a room that does not face State Street. Can hear sirens all night if you are a light slee...
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bjsmeg about Embassy Suites Hotel Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wausau, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Location! Newly Renovated!”
4 of 5 stars Reviewed February 5, 2013

I'm a big fan of Embassy Suites. They offer good value for families as well as business travelers.
This Embassy Suites is in the last stages of renovation. It is fresh and clean and despite the temporary kitchen facilities, breakfast and cocktail hour was just as expected. Only 2 elevators were working so the lines were long at peak intervals. The concierge, Lili, was helpful. The location is ideal for the near North area and Mag mile. Pool and hot tub were newly updated and although small, enough for kids to have fun and adults to paddle around in. Doormen were terrific and welcoming. They made you feel like you wanted to come back just to be welcomed by them personally.

Room Tip: We had a corner room which had 2 windows which offered a bit more of a view although this is not wha...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lila312 about Embassy Suites Hotel Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESChicagoDowntown, General Manager at Embassy Suites Hotel Chicago Downtown, responded to this review
February 6, 2013
Dear Lila312,

Thank you for taking the time to write a review on your recent stay at the Embassy Suites Chicago Downtown. We could not be happier that you had a memorable experience with us and enjoyed our brand new pool and hot tub.

We are in our last stages of renovation and are thrilled to unveil our newly renovated lobby, atrium and meeting space. I hope that we have the opportunity to welcome you back soon.

Ed Buckley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Embassy Suites Hotel Chicago Downtown

Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Address: 600 North State Street, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#60 Business Hotels in Chicago
#79 Family Hotels in Chicago
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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