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Congress Plaza Hotel: Traveler Reviews


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Best fare found from Minneapolis to Chicago: €70

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60% Do not recommend
3.0 of 5 stars 404 reviews
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Congress Plaza Hotel

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3 of 5 stars
patsy123   1 contribution
nottingham
Nov 3, 2009 | Trip type: Friends getaway

My 3 friends and I spent 2 nights at the Congress Plaza on the way to Nashville for a Sweet Adelines Barbershop competition. This was meant to give a couple of days to adapt to the time difference and get into the American way of doing things.
I have to say we had a great time at the Congress Plaza. The location was the fab, close to everything you need and plenty of taxis, tour buses if you dont want to walk. The interior of the Congress Plaza is very stylish and although a little tired still has that good feeling factor. The staff were extremely friendly and the beds were the most comfortable we had all week - including the ones at the Marriot hotel at London Heathrow. The bedroom was spacious and plenty of room for 4 adults to get round, although the wardrobe would not be enough if the stay was longer than a couple of days.
On the down side the position of the bathroom was too close to the bedroom and the bedroom wasnt cleaned between the 2 nights. We had to ask for clean toweels but the staff were very amenable and nothing was too much trouble.
On balance we would definitely stay here again. In spite of the corridors reminding us of The Shining and us expecting the twins coming round the corner - 'come play with us'.
We had a lot of fun at the Congress Plaza and would recommend it to anyone as good value for money.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 50_64
  • Member since April 20, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't stay here!

Congress Plaza Hotel

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1 of 5 stars
SkipCa   1 contribution
CA
Oct 30, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Maybe there are nice rooms here, but certainly not on the backside, where the El goes by every 2 minutes, just beyond the 400-car parking lot outside the window. Stalinist architecture, Stalinist decor. If there is an amenity to skip, they do: including hot water and clean coffee makers. Styrofoam cups, one packet of bad coffee, pay for your own Internet, & if you want to watch tv in bed, bring binoculars - my iPhone almost has a bigger screen. The lounge is a dive; the restaurant is worse.

  • Date of stay October 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 35_49
  • Member since October 30, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Ok for the price. Great for just sleeping.

Congress Plaza Hotel

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3 of 5 stars
alpxidelt1893   1 contribution
Greenville, WI
Oct 22, 2009 | Trip type: Friends getaway
1
person found this review helpful

We went with a group of 4 women for a girls weekend. The location is great-within walking distance of Grant Park and Michigan Ave. The hotel is older--the front desk and lobby is beautiful. The rooms are a little run down. We actually found a condom wrapper hidden inside the phone book!! The beds are a little firm but pillow are nice. The room was clean and the bathroom was also. The bathroom was actually a nice size. We had a double full-size room. The view was ok-just a peak of Grant park. Apparently the other side of the hotel has beautiful views of the water. Bell service was a little slow when we went to leave, but overall a nice stay. If you want a hotel for all kinds of amenaties and have room service, spa and whatever, this probably isn't the place for you.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since October 22, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Only if price is a concern....

Congress Plaza Hotel

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2 of 5 stars
aledford   1 contribution
Louisville
Oct 19, 2009 | Trip type: Couples
1
person found this review helpful

We were in town for the Chicago Marathon and selected the hotel because of its location right across the street from the start/finish line of the marathon, and because it was much cheaper than other nearby hotels. We were there for 3 nights.

Pros: location is great (close to the train system/public transportation, Field/Shedd Aquarium, Art Institute walking distance, right across the street from the race), the room was not dirty, the flat screen TV was nice with more cable channels that we've had at some other hotels, we had water pressure (painfully so much water pressure at times), they allowed us to check in super early (10 a.m.), after checking out, we were able to leave our luggage with the bell man and pick it up later in the afternoon.

Cons: the room and decor was extremely dated and not really pleasant to be in, the bed was like someone draped a sheet over asphalt, not just firm/hard - we could also feel individual springs, we were provided with only 2 cheap pillows total, so propping yourself up in bed to watch TV at night was uncomfortable, and the pillows were about 6 inches high with no give, so they were uncomfortable to sleep on, the radiator/heater in the room sounded like two squirrels were fighting all night (loud thunking noises) we were placed in the "Buckingham" wing on the second floor, so we heard EVERYTHING- including a fight that broke out between two cabbies, constantly honking horns, the train, and the best was at 12:30 a.m. the night before the marathon, the picketers mentioned in other reviews who came through banging buckets, tooting whistles, blowing air horns and shouting/chanting. This lasted for about an hour. Between the uncomfortable bed, heater/radiatior and picketers, I didn't sleep well any of the 3 nights we stayed there.

To be fair, friends who stayed there at the same time for the marathon in other rooms didn't have the same noise issues I did. However, after my uncomfortable stay, I would pay the extra money to stay somewhere nicer and not stay there again. Just not a comfortable experience.

If you're taking a chance with this hotel due to location/cost, just ask NOT to be placed in the Buckingham wing.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since October 19, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Friendly Staff, Great Location... but needs some serious updating!

Congress Plaza Hotel

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3 of 5 stars
Sofieah   1 contribution
San Diego, California
Oct 14, 2009 | Trip type: Couples
1
person found this review helpful

My fiancee and I went to Chicago for the marathon and were so excited to get such a great deal on a hotel across the street from Grant park and the marathon start/finish line. We were a little surprised when we checked into our room. Though the bathroom had been remodeled, the tile edges were unfinished, the base boards hadn't been painted, looked like a crazy patch up instead of a remodel. Our room faced the L and wasn't very sound proof so that kept us up the first night. The bedding was clean, though the bed was hard and not very comfortable. Nothing too horrible but not the nicest place to stay. The staff though, was amazing. It was a very busy weekend for them but they were all incredibly nice from the bartender, to housekeeping, the gift shop keeper and the doorman. I would recommend this hotel if you were looking for a great deal in a convenient location and didn't care so much about the luxuries!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since June 22, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Congress Plaza Hotel Also Known As

  • Congress Plaza Chicago
  • Hotel Congress Plaza
  • Congress Hotel Chicago
  • Congress Plaza Hotel Chicago
Address: 520 S Michigan Ave, Chicago, IL 60605