This hotel smells like my great grandma's house. I know it's super old and some might say it has charm (which is what I kept telling myself because we had no other choice but to stay there), but if you prefer newer hotels stay away from this one. We complained 2 times before we got a nice room, with tall ceilings, good view, and a bay like window. If you settle you are likely to end up in a room that looks like it's half way through being renovated. During our stay a man went crazy in our hallway with the fire extinguisher and was using it to bang on our wall/door at 4:00am. There were holes and blood splatter on the wall, and the entire hallway was covered in the white spray from the extinguisher. The man was on the wrong floor trying to get in the wrong room and it set him off. There were fire trucks and police cars that showed up within minutes of us calling 911. The hotel never reached out to us to comp our room for the night or to apologize. I'm 5 months pregnant, really didn't need this kind of stress. There are so many other choices, there is no reason to stay at this hotel. If cost is a reason, you'll be glad you spent the extra money to stay somewhere else.
- Official Description (provided by the hotel):
- Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more less
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- Also Known As:
- Congress Plaza Chicago
- Hotel Congress Plaza
- Congress Hotel Chicago
- Congress Plaza Hotel Chicago