Was here for a conference and the facilities were good. The food at our conference events was outstanding. Kudos to the kitchen. The rooms are standard Marriott rooms, and mine was pretty small on the bathroom and the closet side of things. The location is fantastic; right in the middle of everything downtown. One downside is that the lobby bar was packed every night due to multiple conferences, and I mean packed. Meaning standing room only And loud. So sitting down for a quiet drink was impossible. The noise is due to an open lobby area, high ceilings and marble floors. Nothing to absorb it. Want to grab a quiet drink in the bar? Leave and walk somewhere else.
Everything else was okay but not spectacular. I did notice that one of the beds in my room (had a double room) had a piece of board in between the mattress and box spring that you could see. I guess that's because the box spring is broken??? Also the blanket in the closet (which I love to use when they are nice) was ratty and had been laundered numerous times. Buy a new blanket please! Also, my room service menu was missing and my breakfast door hanger had been filled out and left behind by a previous tenant and until I threw it out, it just continued to be placed on my pillow each day. Oh, and my floor lamp was broken where the bulb inserts into the holder. One other minor complaint - there is a serious lack of plugs in the right places: two plugs under the desk but NO available plug near the bed. Had to plug my phone in over night across the room. In rooms that lack plugs, please install lamps with plugs in the bases.
Again, minor stuff but at almost $300/night, a nuisance. The location makes up for it.
- Official Description (provided by the hotel):
- Encounter a renowned Chicago hotel combining the epitome of luxury and convenience at the Marriott Downtown Chicago Magnificent Mile Hotel, a Windy City landmark on Michigan Avenue's Magnificent Mile. Situated amongst world-class shopping and dining, this Chicago, Illinois hotel is in walking distance of top attractions, including Navy Pier, American Girl Place, Shedd Aquarium, Millennium Park, Theater and Museum Districts. ... more less
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- Also Known As:
- Marriott Chicago Downtown Magnificent Mile Hotel Chicago
- Chicago Marriott