We traveled to Chicago for ACS meeting this past weekend. We decided to bring our children along to explore the beautiful city of Chicago. This weekend was also the marathon so the hotel was at capacity. Overall, the location is absolutely perfect with kids. The hotel was understaffed and needs a major renovation. We did stay in a "suite", but all it had was some sort of a bar, and a little more room. The view of the lake was amazing. The location made all of Chicago's attraction so convienient, that it was worth it. My husband was upset that internet was not free for the $400 plus per night price tag...

We had a lovely stay at the Chicago Hilton. We arrived early and they were able to accommodate an early check in at 10:30 am, plus we received a free upgrade to a room with two bathrooms and a large walk-in closet. The room was very clean, the linens were luxurious and the soaps were of a high quality. I have stayed in many nice hotels and I would have to put this one high on my list.

I did not feel the hotel needed upgrading. It has a very classical feel of high quality and grand ambiance. The room did have an old fashioned TV, but we weren't in Chicago to watch TV. If I has one complaint, the room was a bit too warm.

Classy old hotel with a lot of history. Friendly staff. Rooms are bigger than typical hotels but in need of renovation. Clean though but decor is somewhat depressing colors. I even had problems with my lock and TV. Both fixed on time.
Safe area but there is nothing around it. The hilton is not on the main part of Michigan Avenue with all the stores and shops. Right across from Grant Park. A bit of distance from closest CTA station so dont necessary recommend taking the metro from OHare.

I was here for a meeting. IF I had to come back with family, would stay at another Hilton somewhere in the middle of touristy areas. But if you had to stay here, it is a very nice hotel

My wife and I were here for only one night so did not take advantage of any of the amenities in the building. We found our room quite comfortable, clean. and well-maintained. We heard some street noise but there was no sound from adjacent rooms or the hallway.

The only problem was that the clock radio was set for an hour earlier and we didn't notice until morning. Apparently it never got set ahead for Daylight Saving Time last spring (this is October). And I could see why--I could not figure out how to change the time and most likely no one else could either.

As is the case with center-city hotels, extras are not free. You pay for parking, internet service, breakfast, etc. Visitors should be prepared for this. Also, expect to pay extra if you want a view because most rooms are going to face other buildings. And expect big city noise: sirens, garbage trucks, etc.