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“A very impressive hotel.” 5 of 5 stars
Review of Hilton Chicago

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Hilton Chicago
4.0 of 5 Hotel   |   720 South Michigan Avenue, Chicago, IL 60605   |  
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Ranked #91 of 174 Hotels in Chicago
GreenLeadersSilver level
Newcastle upon Tyne, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
145 helpful votes 145 helpful votes
“A very impressive hotel.”
5 of 5 stars Reviewed October 2, 2013

This is an impressive hotel. The public areas are stunning. The breakfasts are absolutely excellent (buffet breakfast included in our package). The concierge is second-to-none. The free wi-fi in the lobby is very welcome. The roof terrace offers a very restful place to watch the world go by, with a pleasant pool and Jacuzzi right next door. (Didn’t use the gym, so can’t comment.)
Rooms are fairly spacious and include some of the best filter coffee I’ve had in a hotel room! Both the bed and pillows were very, very comfortable. Also I like the technique I’ve come across in several North American hotels of folding the quilt into what appears to be a quilt cover but is actually 2 cotton sheets, so if it’s a warm evening you can just sleep under a sheet. Having a lake view was a real treat (our agent got a really good package for us, lake view and breakfast) – especially as we got to see some stunning Lake Michigan sunrises! Rooms on some floors looking a little dated now but it appears there is a rolling refurb' underway and the floors that have been remodeled are gorgeous.
Add to all of this its excellent location and you can’t ask for more. From the upper floors you can see Grant Park and the lovely Buckingham Fountain just across the road. There’s Millennium Park nearby. Also it’s a very short walk to the Magnificent Mile, to most of the must-see aspects of Chicago, to the Chicago River boat trips and more.

Room Tip: Get a lake view if possible. Try to get onto the refurbished floor.
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Green Features: Paper bags in every room in which to place recyclable items. Nice touch.
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,745 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (701)
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English first
Seattle, WA
Top Contributor
89 reviews 89 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 2, 2013

Stayed here for a convention or otherwise would not have been able to afford it. Single room was over $200 plus an additional $50 a day in taxes. The hotel location is great, across the street from Grants Park and near Soldier Field. Near the El and other public transit stations. Move walking and biking trails along Lake Michigan which is two blocks away. Room was very clean and well maintained. Great maid service. Hotel restaurant has good food and big breakfast buffet. Ask for room with large view to watch the sum come up over the lake but be aware that means noise from Michigan street which is a busy main arterial with buses and emergency vehicles. Nice gym and pool on site. They had a live piano player at night s. Check out the fountain in grants park which shoots up on the hour for quite a display.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Denver, United States
1 review
3 of 5 stars Reviewed October 2, 2013

Enjoyed having a room with two bathrooms! Amust when sharing a room at a conference. The location was a couple of blocks away from Lake Michigan and all the major sights...Art Institute, Millenium Park, the Bean, Grant Park, Soldier Field, Shedd Aquarium, Field Museum and within walking distance of many restaurants.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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New Lenox, Illinois
Top Contributor
107 reviews 107 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 1, 2013

Stayed here September 27th, 2013 with family. We loved it. Our room was on the 24th floor & we could see Lake Michigan although we were not in a Lakeview room. I did have a roll away bed brought in the room & it was like a box spring. Was very disappointed in it. Outside of that we loved our stay & would go back. Thank you George for all your help!

Room Tip: 2474 is a great room.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Smithton, Illinois, USA
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 1, 2013

Located on the South Loop on Chicago's trendy Michigan Avenue, the Chicago Hilton offers elegance in a bustling setting. If you seen "The Fugitive" with Tommy Lee Jones, you will recognize the Grand Ballroom and other areas of the hotel. Even as a Diamond Platinum I did not score a Lake Michigan view room, but was at a convention so all the big wigs probably got those coveted rooms. My room was roomy and nice, but the bathroom vanity was very small, even though there was open space in the bathroom. The Executive Lounge has a great view but again, not as well stocked as Marriott's Concierge Lounge. The check in clerk was very helpful and I found the staff very accommodating in all areas. It is in reasonable walking distance to a CTA ":L" loop station.

Room Tip: If you can get above the eight floor, try and get a waterfront view room, otherwise you'll be lo...
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2013

We arrived well before check in time, but the reception were able to find a prepared room after we took a coffee break in the lounge.
Our room was on a front corner and had windows both facing towards Navy Pier as well as the lake. This allowed us a lovely view of the illuminated Buckingham Fountain later in the evening.
The room was slightly tired and the bathroom even more so but the facilities were adequate.
Arriving back at the hotel later, the entrance leads into the ballroom lobby with a piano on the half landing which was being played discreetly with a wonderful ambiance from the sound echo-ing around the enormous space of the lobby and the ballroom.
Check out was easy and there was a queue of taxi's at the door even when I looked out at 6.30am. No delay getting to the airport that morning (it was Labor Day so the city roads were almost empty after breakfast.
The hotel was relatively close to the Loop and also Millenium Park and the lake itself.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bakersfield, United States
1 review
5 of 5 stars Reviewed October 1, 2013

Top notch accommodations including very quiet rooms with fantastic sleeping mattress. The hotel staff was friendly and so very helpful. The location of the hotel is prime for walking in the parks and visiting the famous landmarks in the city. Will definitely stay at the Chicago Hilton on the next trip to Chicago.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Chicago
#47 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#77 Business Hotel in Chicago
#79 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Official Description (provided by the hotel):
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 
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Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel

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