I stayed at the Essex Inn in August, 2013 with my husband and 2 young children. The location was great. It is located across from Grant park and within walking distance of several museums and Shedd Aquarium. Upon arriving at the hotel, I was caught by surprise by the "no cooler of any size" policy. I had just arrived by car and had a small cooler with drinks and sandwiches. We valet parked, so while we were trying to unpack our car, I had to scramble for plastic bags to transfer my wet cooler items while making sure my kids were safe. Not fun.
Once we finally checked in and got to our room, I noticed there was no microwave. So this eliminated my ability to heat up leftovers or make oatmeal for the kids in the morning. Also, the bathroom had the smallest sink I have seen outside of an RV bathroom. The bathroom was small and had a door separating the toilet and bath that could not be closed without a lot of effort.The double beds in our room seemed very short, and I am only 5' 6. The a/c unit had very poor temperature control. When it was on, it was cold. The temperature adjustment did nothing, so we had to have it on or off.
A highlight of the hotel for me besides the location, was the pool and exercise room. My kids loved the pool. The pool had a lifeguard, which was a pleasant surprise. The exercise room was large and had top of the line equipment. There were also towels for use in the pool and exercise room.
The staff was friendly, except for one person at the valet parking. I am not sure if I would stay here again. The location was great, but I missed having a microwave and a comfortable bed.
- Official Description (provided by the hotel):
- Chicago’s Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago.From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows to an all-season rooftop pool, the Essex Inn offers amazing views and amazing value. ... more less
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- Also Known As:
- Chicago`s Essex Hotel Chicago
- Chicagos Essex Hotel
- Essex Inn Chicago
- Hotel Chicagos Essex