Our other sites
Get A Free World Heritage Guide »
SeatGuru
Family Vacation Critic
Cruise Critic
BookingBuddy
We recommend:
We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Chicago

Free Newsletter

Interested in Sheraton Chicago Northwest and Chicago?

We'll send you updates with the latest deals, reviews and articles for Sheraton Chicago Northwest and Chicago each week.

  • Save Sheraton Chicago Northwest
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d87503?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Sheraton Chicago Northwest: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Best fare found from Detroit to Chicago: $139

Reviews you can trust

56% Recommend
2.5 of 5 stars 74 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (74)
[ Date ] [ Rating ]
Excellent Service, Beautiful Rooms, Decent Location

Sheraton Chicago Northwest

Save Review
4 of 5 stars
BraveNewWorldGirl   1 contribution
Livonia, MI
Nov 5, 2009 | Trip type: Family

This newly renovated hotel boasts gorgeously appointed rooms with plush bedding, sitting area plus writing desk with ergonomic chair. The hotel is sparkling clean and I have never received such excellent customer service. The pool was huge and hot tub so relaxing after walking the Maginificent Mile all day. Decent location just a few blocks from the Mile and close to the Navy Pier trolley. Got a great deal online for only $79 night although parking was not included. 4 out of 5 stars for sure!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Member since April 01, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d87503?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €92 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Awesome

Sheraton Chicago Northwest

Save Review
4 of 5 stars
hwiryant   1 contribution
Boston
Oct 8, 2009 | Trip type: Family

I got this deal and only pay $39.00. It was really enjoyable stayed. It also has Coco Key Water resort that is really good for my daughter. I enjoyed my stayed. My room is really big for three of us. They don't have bell boy, you have to push your caddy yourself which is fine with me.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since October 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d87503?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €92 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Don't Stay Here!!

Sheraton Chicago Northwest

Save Review
1 of 5 stars
Andy1748   1 contribution
Joliet
Aug 16, 2009 | Trip type: Family
1
person found this review helpful

Well, I don't know where to begin.. By the way I'm 15 and went with my grandma.. Ok so we got to the Hotel and it had a very nice lobby. We were assigned the 4th Floor room 426. Wow, we go in the room and the air conditioner was broken and had rust on it, the carpet was stained with juice and what looked like dog pee (they allow pets up to 40 lbs.) The beds were nice, but it was a bad room. So, we were upgraded to the 14th floor, which is for business people. The room was much nicer, except they did a "patch" job on the ceiling which they painted the wrong color. Ok, here's the best part. So, I'm writing this review at about 2:30 am Chicago Time. At 11pm, I was awakened by the FIRE ALARMS!! I was like are you kidding me? So, my grandma and I had to walk down 12 stories of stairs to get outside. Once we got outside, we learned that a little kid pulled down on the fire alarm. We decided to leave the Hotel and come home because that was the WORST weekend we had ever had. Oh, and we paid over $300.00 for two nights. They wouldn't even reimburse our money, even though all of that happened to us... So, please, don;t waste your money going there.. you would be better off going to the Hyatt or Hyatt Place off of Woodfield Rd. They are cheaper and have much better rooms.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Member since August 16, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d87503?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €92 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfectly fine for the price

Sheraton Chicago Northwest

Save Review
3 of 5 stars
amnesiac73   1 contribution
Minneapolis, Minnesota
Aug 15, 2009 | Trip type: Family

Stayed one night with 2 adults and 2 kids (6 and 4) as a stopover on a driving trip. Got it on priceline for $50 ($35 + fees) so the price was right! Hotel is clearly older (from afar looks like a giant Russian embassy circa 1963), but the lobby has been redone. Our room had been mostly redone as well - beds and pillows were nice, but the TV was old and so was the bathroom. Had no problems, though, other than a little easier than usual to hear the room next door. For somewhere cheap in the Schaumburg area it worked well for us.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since August 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d87503?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €92 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disgusting!

Sheraton Chicago Northwest

Save Review
1 of 5 stars
tlacohn   2 contributions
Indianapolis
Aug 14, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I checked into this hotel on August 12th for 1 night. Upon entering my room, I was absolutely shocked! It smelled like mold, the walls had "something" all over them, the bed linens were dirty, there was trash everywhere, and what appeared to be mouse droppings near the back of the bed. I went to the front desk and asked for a new room which they gave me. Guess what, it wasn't any better but the lock on the door was broken. Since I was staying alone..that was not going to work. I went back to the front desk and told them I was checking out and the manager (very politely) asked why..so I told him. He apologized and said that they have never had this problem before. Clearly that is not true based on other reviews! I left the hotel and now have to deal with getting a refund from another website. I then checked into the Holiday Inn on Roselle Rd where I was pleasantly surprised. I would definitely not recommend this hotel for anyone!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25_34
  • Member since November 12, 2004
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
  • View profile
  • Compliment reviewer
Check Rates ABS:HotelCheckRates-d87503?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €92 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Sheraton Chicago Northwest? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
€188*
Check Rates ABS:HotelCheckRates-d1017886?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
€121*
Check Rates ABS:HotelCheckRates-d87813?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Elk Grove Village, IL
€82*
Check Rates ABS:HotelCheckRates-d87770?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Sheraton Chicago Northwest?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Sheraton Chicago Northwest Also Known As

  • Sheraton Chicago
  • Sheraton Arlington Heights
  • Arlington Heights Sheraton
Address: 3400 West Euclid Avenue, Chicago, IL 60005