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“Superb in every way!” 5 of 5 stars
Review of The Blackstone A Renaissance Hotel

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The Blackstone A Renaissance Hotel
4.0 of 5 Hotel   |   636 South Michigan Avenue, Chicago, IL 60605 (Downtown / The Loop)   |  
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Ranked #28 of 177 Hotels in Chicago
Certificate of Excellence 2014
New York City, New York
Top Contributor
69 reviews 69 reviews
63 hotel reviews
Reviews in 63 cities Reviews in 63 cities
50 helpful votes 50 helpful votes
“Superb in every way!”
5 of 5 stars Reviewed July 19, 2009

The Blackstone has to be one of the best hotels I have ever stayed at, period, end of story. From the extremely comfortable feather beds, to excellent customer service, to turn down service with chocolates, no detail is overlooked at the Blackstone. The staff is very friendly and helpful; the hotel is as clean as any hotel I have ever stayed in. The fitness center is also excellent; it has tall windows with panoramic views as far as Lake Michigan and fresh fruit available for the end of your workout. The compliments could just go on and on, but simply put, stay at the Blackstone and you will not be disappointed!

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,223 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (300)
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miami beach
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2009

Hotel staff went out of thier way to take care of our room no matter what the request.
Maids were excellent. Houskeeping very well organized. Check in was fast. Sodas
available in lobby for purchase. Valet Parking is expensive, but there are much cheaper
lots all around the hotel.
I usually see lots of things that need to be fixed or improved. I did not see one thing that needed fixing or improving.
I would recommend hotel to everyone.
Note: There is not a pool, but there is an excercise room.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
81 reviews 81 reviews
46 hotel reviews
Reviews in 27 cities Reviews in 27 cities
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed July 2, 2009

I stayed at the Blackstone for two nights while attending a conference at the mammoth Hilton next door. The Blackstone is a lovely hotel - a much nicer place to stay than the impersonal, rather tired Hilton. The welcoming, helpful staff really set the Blackstone apart. From the bell staff who rush to help you with your bags or hail you a taxi, to the housekeeping staff who keep the rooms spic and span, they all did a first-rate job.

It's definitely worth reserving a lakeview room; mine was on the 18th room, and the views were spectacular - Lake Michigan with all its sailboats, Grant Park, and a view of the city from Navy Pier to the north all the way down to the Museum Campus and Soldier Field in the south. The room decor was funky modern; the bed was supremely comfortable; and everything worked well, including the flat-screen HDTV with lots of channels. The bathroom was spic and span; lots of fluffy towels were provided, as well as bathrobes. No bathtub, but an excellent, spacious shower. As other reviewers have pointed out, the frosted-glass sliding bathroom door is a problem for those who are sharing a room and want some privacy. As I was staying by myself, it wasn't an issue.

The only slight drawback was that the hotel's excellent tapas restaurant, Mercat a la Planxa, was closed for renovations during my stay - would have loved to try it. But it was fun to be right across the street from the Taste of Chicago event.

I felt so comfortable and pampered that it was hard to leave my room to attend my conference. Would love to stay here again on my next visit!

  • Stayed June 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 2, 2009

I was in Chicago for business for three days and really enjoyed staying at the Blackstone. Everything was customer service related: check-in smooth and efficient, all questions answered very promptly, gave a late check-out to 1 p.m. It was a busy time in the city (Taste of Chiacgo right across the street), but the hotel was calm and quiet. I nenver heard noise of other guests, which is something that really bugs me in many hotels. The restaurant is closed for 10 days while re-tiling, but the great food is available from room service. We had a drink there the night before closing and the ambience was very nice although a bit noisy. The room had a little view of the lake from a comfortablle chair. Great lighting for reading in bed, and a very comfortable bed. Aveda shampoo etc, my favorite brand. Really can't say enough about this great stay, and it was very reasonable for the summer.

  • Stayed June 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, TX
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2009

My stay was excellent. Upon entering, someone immediately asked to assist with my luggage and another graciously parked the car. Hotel staff was extremely nice and helpful. The room was a bit on the small side, but very elegant. The only downfall is the bathroom door. Even when closed, you can still see inside. If you are with a group or having visitors and do not want to use the bathroom inside the room because of the door, I know that there is a woman’s bathroom located on the 6th floor (not sure about one for men).

It is also across the street from Grant Park and one black away from where the trolley tours make a stop (at Hilton).

  • Stayed June 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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home
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 29, 2009

We were in Chicago for my teenager to check out Columbia College. The Blackstone looked like the closest hotel and I noticed that it had recently been renovated. It was beautiful! The room was large, the beds were so comfy and the staff were happy to help with anything we asked of them. Room service cuts off at 10 though...so order early or take a walk to a nearby restaurant. The location is superb. It's right across from Grant Park and about a 10 minute (slow walker) walk to Millenium Park.

  • Stayed June 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longview, Texas
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 17, 2009

We pulled up and they were on us like flys at a picnic, one was helping with the luggage, the other was parking the truck. We stayed two nights, paid $125 on priceline, which I thought was a good price. Asked several times during our stay for local information and the staff was very friendly and knew exactly where we needed to go based on our description of what we were looking for. This is within walking distance of several great Chicago landmarks. Upon check in, I asked for a city view, which they graciously granted! This is a great property. Room was recently updated, not the biggest room, but plenty of room for my wife and I. We didn't eat in the hotel, but the restaurant was packed most of the time we were there. Very classy place.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Blackstone A Renaissance Hotel

Address: 636 South Michigan Avenue, Chicago, IL 60605
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Romantic Hotel in Chicago
#22 Luxury Hotel in Chicago
#25 Business Hotel in Chicago
#38 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Blackstone A Renaissance Hotel 4*
Number of rooms: 332
Official Description (provided by the hotel):
Rediscover a legend with the revival of historic Blackstone, A Renaissance Hotel in Chicago! Meticulously restored to its original grandeur, the acclaimed Blackstone Hotel is back with 332 unique and luxurious guestrooms. Once hailed as "the premier hotel of Chicago", we are eager to welcome you back to this Landmark, and share a story or two with you from our rich history. What will be your story? The Blackstone. How Chicago. ... more   less 
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Also Known As:
Renaissance Hotel Chicago
Renaissance Hotel Blackstone
Renaissance Chicago
Chicago Renaissance

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