I stayed in the blue room and loved it! The B&B is in a charming, up-and-coming neighborhood in Chicago, and the location is convenient to mass transit and downtown. I had work in the IL Medical District, and could take either the expressway or city streets for the 15 minute car trip. The hostess, Kapra, is a dignified, pleasant person, who not only made my breakfast earlier because I had to work, but fulfilled my special needs diet with less than 12 hours notice. She is not the chatty, effusive type, but I liked her quiet competence. Given the free parking, the gorgeous room with whirlpool tub and the breakfast, the room was a great value for Chicago. I recommend Two Urns with no hesitation.

I booked at the online site for the 'House of Two Urns' with a deposit taken by Credit Card. I was very excited to be taking a trip to see my daughter.
I then made airlines reservations. I sent my daughter the info.
The next day telling me the room was not available.
'It's not my fault' and a link to B&B's of Chicago was what I got with my experience with this guy and this place. Maybe I am lucky since if this is how one treats a prospective guest I would rather sleep on the street.
Nothing as far as a goodwill gesture after completely messing up the airline reservation and then having to find another place.
I had to book for another weekend. I am so looking forward to writing a review that is positive!
Terrible Customer service and place-based on a confirmed booking that the owner cancelled and a gave me a 'link' to Chicago B&B's for the trouble.
'Not my fault', aren't you the owner Kapra? My reservation was confirmed through your site. It was not as you stated, a request.

The House of Two Urns is a meticulously kept, beautiful B&B in the heart of one of Chicago's "up-and-coming" neighborhoods. Unfortunately, "warm" is not an adjective we could ever use to describe our experience. From the moment of our arrival, the owner was brusque and frankly, a little scary. We were greeted with a long diatribe on proper parking (the message was appreciated, but it could have been conveyed in a less scary manner), and didn't think much of that-- after all, anyone could have a bad day. Unfortunately, that was not an isolated experience. The next morning, the delicious breakfast was served without a smile or friendly conversation, and we got chastised for getting lost and accidentally ending up in the owner's quarters. We left with mixed feelings, impressed by the house and its treasures but a bit ruffled by the unfriendly service. Sadly, I do not think we will be coming back.

Kapra is a wonderfully hospitable hostess - welcoming, competent, and knowledgeable (arriving early on Day 1 I was immediately asked would I like a breakfast, then did I need any advice re Chicago). Great breakfasts, slept great, interesting and spacious garden. Always a fan of Chicago, I'm now an even bigger one