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“Great Business Hotel in the Heart of Entertainment” 5 of 5 stars
Review of Residence Inn Chicago Downtown / River North

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Residence Inn Chicago Downtown / River North
3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #20 of 168 hotels in Chicago
GreenLeadersBronze level
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Business Hotel in the Heart of Entertainment”
5 of 5 stars Reviewed 2 days ago NEW

Started a new job in Chicago and will stay at the Residence Inn for a couple of weeks until I find a place to live. The hotel offers ample opportunity for both, tourists and business travelers. Free internet, complementary breakfast (that is actually tasty) and spacious rooms with kitchenet (frige, microwave, dishwasher) are very convenient. Best thing: the staff - everybody is super friendly and extremely helpfull. The location in River North is actually one of most trendy in Chicago. Lots of restaurants, bars and shopping opportunities. Chicago River and Magnificent Mile are just a short walk from here. Big City living at its best.

Room Tip: The higher the better. Even room numbers may give you a good city view.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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652 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
Arlington, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this location several times over the last couple of years. Us coming back tells you how wonderful this hotel is. The staff are always very willing to help you with anything you ask. The rooms are clean, the evening social hour is great! We had meat loaf, mashed potatoes, salad and what ever you would like to drink the first night and the second night was pulled pork, pulled chicken, chips, salad, dinner rolls and brownies along with your drinks. Now to breakfast, WOW is all you can say. Everything is wonderful, but...what really makes it so great is the breakfast hostess. She is absolutely the best! She represents what every employer hopes for. If you want a great location and a place that makes you feel welcome, this is a must.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel staff are awesome to the max!! I felt like I was treated like a princess... Everyone (front desk, breakfast staff, house keeping and other staff) all greet you with "how are you today... Have a great day... Everything okay?? Do you need anything?? Do you need help??" When I needed something.. Somebody got it for me right away.. They all have walkie-talkie so the staff communicate so well with each other! Even a guy who is off the clock going home was so nice in the elevator and so cheerful!!! Ohhhhh the lady at the breakfast was awesome!!! She will pack you fruits to take with you!!! Breakfast was like a buffet!! Very impressive bonus that it was included!!!!!! I felt like they cared and genuinely happy at their work place! Our suites was clean and had everything we needed! Thank you so much for a great experience! And please don't change!!!!!!!!

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, New York
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Top notch in every way! We stayed there for a week while sightseeing and going to baseball games. Staff was VERY friendly and VERY helpful in every way. Each staff member greeted us every time we saw them. I can honestly say we felt very much at home. It was a pleasure to be greeted every morning by Ismeta for breakfast. She made sure that our every need was met....in fact, she knew what we wanted and needed better than we did. She is simply amazing! Always anticipating our wants and meeting them before we could even ask. She, personally, made us waffles every morning, and after just one day she knew the preferences of each of us in our party of six. How does she do it???? Amazing!!! They should clone her!!!
Our three rooms were spacious and immaculately clean. Each had a kitchenette that was stocked with basic utensils and dishes. You could, definitely, live comfortably in these rooms. We did not need to do any cooking, though. Delicious, complimentary, restaurant-quality breakfast was served every morning, and they even served complimentary simple dinners two nights a week. Wine was included at no charge, and Cindy kept our glasses filled. She was very gracious and very helpful, and made us feel very welcomed. There is an indoor pool and hot tub. Both were very clean and well-maintained. Great view of the city from the pool area! Another detail, much-appreciated, is that even though we were on an upper floor, we never had a long wait for the elevator. Unlike many hotels, ALL of the elevators seemed to be operating at all times, so almost as soon as you pushed the button, an elevator would arrive! Another advantage to this hotel is the proximity to restaurants, shopping, and sightseeing. We walked almost everywhere in a short period of time. Lots of activity all around, and we always felt safe, even going out for a stroll at 11:00 at night. It was only a short walk to public transportation to take us to the baseball fields or to the free trolley to Navy Pier.
Highly recommend Residence Inn Chicago Downtown. I cannot think of a single negative.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheboygan, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we walked in the door everyone did all they could to make our stay great! The valet helped with watching car while I checked in. The front desk allowed us to get one our rooms early. At breakfast, too, they couldn't have been nicer. The rooms were clean, spacious and had comfortable beds. Nice , quiet neighborhood - 2 blocks to Michigan ave or 2 blocks east to the lake. Loved our stay!

Room Tip: Ask for the top floor
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Green Features: Very good. Also had nice ice cold cucumber water in lobby.
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My company placed us there for a week. We loved it. The front desk staff was friendly and welcoming. The manager's reception is a bonus and breakfast can be compared to a local restaurant. I do encourage you to meet Ismeta during breakfast - she is an angel. This week she made us feel right at home. Her enthusiasm and willingness to treat us as we were right at her house was phenomenal.

I do want to mention a few other things - internet is slow (free but slow) however we heard they are improving it. If you are coming to enjoy the pool this is not your hotel - however who really goes to Chicago to swim in a pool.

You will love this place - so close to everything - State St is only a few min away.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband, daughter and I stayed here July 12th for 1 night. It was a very nice hotel, good location, staff were very nice and helpful. The room was very clean and if you are staying in Chicago for a few days this would be a great place to stay. Our room had a full kitchenette area. We were on the 20th floor and had no noise from the street.. for sure get a high level room.

Our room was not ready when we arrived (which was not until after 3) but we only waited maybe 15 minutes and the gentleman came over and said they had one ready for us. It was great they offer a free breakfast. We would for sure stay here again.

Room Tip: Pay to get a high city view..
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown / River North, responded to this review, 1 week ago
Thank you so much for the very nice review! I am glad to hear you enjoyed your stay! We truly hope to have you back at the hotel the next time you are in downtown Chicago!

Sincerely,

Dan Harwood
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Chicago
#20 Green Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
Official Description (provided by the hotel):
The Residence Inn Chicago Downtown River North is located just north of the Loop and surrounded by art and antique galleries, boutiques, and a variety of dining options. It is steps from world-class shopping on Chicago's "Mag Mile," and convenient to North Ave Beach, Navy Pier, Millennium Park, and Lincoln Park Zoo. The hotel offers a complimentary buffet and weeknight Manager's Reception, high-speed Internet Access, an indoor pool, and fitness room. ... more   less 
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn

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