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“Thank you so much for a Great Week in your Hotel” 5 of 5 stars
Review of Residence Inn Chicago Downtown / River North

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Residence Inn Chicago Downtown / River North
3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #20 of 169 Hotels in Chicago
GreenLeadersBronze level
Galway, Ireland
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Thank you so much for a Great Week in your Hotel”
5 of 5 stars Reviewed November 7, 2013

Just back from a 7 day stay at the hotel, and what a wonderful stay it was.
From the moment we arrived until the moment we left I could not praise the hotel and staff enough.
Our room was on the 3rd Floor as one of us does not like heights, there was some street noise but nothing that bothered us. The room was large had a Microwave, Fridge, Hob, Dishwasher and everything thing you needed. Beds were lovely and comfortable. Wifi in the hotel was free and you never lost your connection, you did have to sign in each day to get connected but that was not a problem, if you needed to print there was a computer in the reception area and there was no charge for this.
We did take a look at the Gym and Pool but never got around to using them, but they looked very nice.
Nothing was too much bother for any of the staff, they were all friendly, efficient and happy in their work, from Reception Staff to Housekeeping Staff and we cannot forget the Breakfast Staff.
Ismeta greeted us on our first morning with a great welcome and for the week she looked after us so well, nothing was too much bother for her and she made great waffles, even though she was very busy, she took time to talk to the guests and suggest things to do in Chicago which was a great help to us.
The hotel served free dinner to guests Monday to Thursday and it was great, lovely food and if you wanted you could get Beer & Wine at no charge. They did not served a big 4 Course Dinner, but they served Pasta’s, Salads and Chocolate Cake one night and it was lovely. Not many hotel ‘s gives you free dinners.
The hotel is in such a great location, within walking distance to most places we wanted to go to.

I would recommend this hotel to everybody and next time we are back in Chicago we will stay there again, out of all the hotel we have stayed in I would say this is the best.
Keep up the good work,

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review, November 8, 2013
Thank you for this amazing review of our hotel! I'm so glad you enjoyed every aspect of your stay. We are looking forward to seeing you agiain the next time you book at our hotel on your next trip to Chicago! Thank you again!

Sincerely,

Dan Harwood
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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700 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Clifton, New Jersey
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 7, 2013 via mobile

Had meetings at Keefers and Harry Caray's so it made sense to book in here as it is across the street. I didn't realize so much more is right here. The hotel itself is clean and in great shape. The staff was friendly, knowledgeable and efficient. The room was nice and roomy considering it is in Downtown Chicago. If I was here with my wife and two kids a bigger room would be desirable but this is great for one or two people. The room was new and sparkling clean. Has a refrigerator stove and microwave in the kitchen plus a dishwasher if you really miss doing dishes. Has a coffee maker and all the usual amenities. The wifi worked flawlessly too.

Stayed November 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review, November 8, 2013
Thank you so much for the wonderful 5-Star review! We are very glad you enjoyed your stay while here on meetings. This hotel truly does have a wonderful location and we do our very best to be the cleanest and friendliest hotel in downtown Chicago! Thank you again and we hope to have you back for your next business trip!

Regards,

Dan Harwood
AGM
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Olney, Maryland
Top Contributor
134 reviews 134 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 6, 2013

Great hotel in the River North. You can't go wrong with a Residence Inn. Free wifi, breakfast, and happy hour. Rooms are very spacious and come with a mini kitchen. The room was business-ready with a good desk and lots of outlets. Rooms were very clean and well-appointed. The staff were very friendly and helpful. I would go back. It would be a great hotel for families as well.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review, November 7, 2013
Thank you for the the very nice review! The Residence Inn really can cater for both the business traveler and families. I'm glad you enjoyed your stay and we look forward to seeing you again on your next trip to downtown Chicago!

Regards,

Dan Harwood
AGM
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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 6, 2013

We arrived into Chicago around 10am and decided to call the hotel for an early check-in. The front desk informed us that we could come by at anytime as they had a room ready for us. Upon our arrival we were greeted warmly and were even asked if we wanted anything to drink from the breakfast area. We stayed in a studio room which was very clean and an adequate size for our needs. We did not need or ask for much while we were there, though I get the feeling that anything within reason would have been accommodated. Parking is expensive at nearly $50/nt, but you'll find ridiculous parking rates charged in the downtown of any US major city and you really don't need a car downtown. We would definitely stay there again.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review, November 7, 2013
Thank you for the very nice review! I'm glad to hear you enjoyed your stay and that we were able to accomodate your request for an early check in. I'm so glad you noticed the friendliness of our staff. We truly live by our mission of being the "cleanest and friendliest hotel in Downtown Chicago". We hope to see you again for your next trip to the River North location!

Sincerely,

Dan Harwood
AGM
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Kansas City, Kansas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2013

My Los Angeles friend and I flew into Chicago for a "girl's week". What a treat to find a two bedroom each with separate bath suite. There was also a separate living-dining area with kitchen! Lovely, at opposite ends of the suite the quiet bedrooms were luxurious with great views.
Excellent housekeeping service kept everything fresh. The complimentary breakfast buffet has options for everyone plus a genuinely special hostess greeting each guest, each day with a smile. The food is hot, lots of options, varies daily with milk, yogurt, fruit. Awesome location, roomy with friendly staff. Love this place!

Room Tip: Corner suites large and sunny.
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Green Features: well lit rooms; options for saving towels; green and peaceful
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review, November 7, 2013
Thank you so much for this great review! I'm am so glad you enjoyed your stay! There are not a lot of options for two-bedroom suites in downtown Chicago and I am glad to say that our hotel has them. Thank you again for staying with us and we hope you choose us again for your next "girl's week"!

Sincerely,

Dan Harwood
AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sicily, Italy
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2013

This hotel has all the great comforts of home at a wonderful price in Chicago.
The hotel had great amenities which made it perfect for a week long vacation in Chicago for my husband and I. We found the location very convenient for us to visit all of the restaurants and tourist attractions that we wanted. We traveled by bus and metro to get everywhere and it worked wonderfully. The hotel bed was comfortable, the room was spacious and all of the staff was very kind and willing to help us make plans in the city! We traveled to Chicago in August, so the city was bustling with summer actives, but the hotel was so quiet and peaceful after a long day. I highly recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Residence Inn Chicago Downtown / River North, responded to this review, November 5, 2013
Thank you so much for the great 5-Star Review! I am so glad you enjoyed your stay and we hope you stay with us again the next time you visit Chicago!

Sincerely

Dan Harwood
AGM
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ireland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 30, 2013

Stated in the Residence Inn for 3 nights in a King Studio. Great size room, with mini kitchenette (microwave, hob, fridge/freezer) and had great views of Chicago. Breakfast excellent and the lady serving in the mornings so cheerful and an expert waffle maker. Plenty of food, scrambled eggs, sausage pattis, cereals, fruit, yohurts, juice, muffins, bagels etc.

Location is excellent, 10 min walk from both Michican Ave and State Street for some shopping. Lots of fantastic places to eat nearby. Ate in Harry Carays one night and had the best steak ever. Ate in the Cheesecake factory, fantastic burgers and of course cheesecake. Went to Ginos East, great thin crust pizza and Portillos also nearby for delicious hot dogs.

Went to the new fashion Outlets in Rosemont (got the blue line from station at State st) and was a 15 min walk from the train station at Rosemont (beside Intercontinental Hotel). We got great bargains there and would highly recommend, esp for childrens clothes., had to get taxi back with all the bags , about 40 dollars.

Did the Segway tour along the lakefront (leaves from Navy Pier which was c15 min walk from Hotel) which was the highlight of the holiday, great views of the city and you cover a huge amount of ground in 2 hours. Very easy to use but you will be tired afterwards.
Went to signature lounge, very busy but good views if you get near the window. Willis tower and the skydeck (go early).

Overall had a fantastic trip to Chicago. Hotel was in great location, only had to get a cab from the fashion outlets, walked everywhere else.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, Manager at Residence Inn Chicago Downtown / River North, responded to this review, November 5, 2013
Thank you for taking the time to review our hotel. It's great to hear you enjoyed your stay and found plenty of things to do while on your trip. We truly have a wonderful location at River North and we are only a walk a way from nearly everything! We hope to see you again on your next trip to the downtown Chicago area!

Regards,

Dan Harwood
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Chicago
#17 Green Hotel in Chicago
#19 Family Hotel in Chicago
#24 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
Official Description (provided by the hotel):
The Residence Inn Chicago Downtown River North is located just north of the Loop and surrounded by art and antique galleries, boutiques, and a variety of dining options. It is steps from world-class shopping on Chicago's "Mag Mile," and convenient to North Ave Beach, Navy Pier, Millennium Park, and Lincoln Park Zoo. The hotel offers a complimentary buffet and weeknight Manager's Reception, high-speed Internet Access, an indoor pool, and fitness room. ... more   less 
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn

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