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“Great Hotel” 5 of 5 stars
Review of Residence Inn Chicago Downtown / River North

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Residence Inn Chicago Downtown / River North
3.0 of 5 Hotel   |   410 N Dearborn St, Chicago, IL 60654 (Near North Side)   |  
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Ranked #24 of 174 Hotels in Chicago
GreenLeadersBronze level
Miamisburg, Ohio
1 review
“Great Hotel”
5 of 5 stars Reviewed February 2, 2013

We stayed here for our wedding anniversary and it was an excellent experience. They upgraded us to a corner suite upon arrival. They were accommodating in holding the flowers I had delivered to our room while we were out on the town and when we returned they sent the flowers up with a free bottle of wine and a nice note. Great hotel, very affordable. We payed $90/night fri-sun.

Room Tip: I would park in another garage around the block for a lot less money.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa K, Manager at Residence Inn Chicago Downtown / River North, responded to this review, February 18, 2013
Katanarider,

We are so happy that you chose the Residence Inn Chicago Downtown River North for your wedding anniversary. We try to make every stay special but we are thrilled that we were able to make yours trip a little extra special with the wine. Please let us know if you visit us again and happy belated anniversary.

Sincerely,

Vanessa Kosloski
Event Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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765 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2013

The overall value is terrific for a downtown Chicago hotel. The rooms are large and family friendly. The complimentary morning breakfast is much more than we anticipated with homemade waffles, fruit, eggs, breakfast meats, etc., etc. The staff is truly terrific - very welcoming and friendly. The kids enjoyed the pool in the evening and we often hung out in the breakfast area in the evening watching the football games while the kids played on the computers, etc. The location is great - just a few blocks off of Michigan Avenue. Lots of great restaurants within walking distance as well.

Room Tip: We had a one bedroom suite for our family. It worked perfectly.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review, April 23, 2013
Thank you for the review! Glad the location was great for you.
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BoyneCity, MI
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2013

Ok this has to be my favorite spot to stay. I snagged a fabulous deal on hotel.com and am happy happy I did. I have stayed at the adjoining Springhill in the same building but there is a difference in the rooms. The room is top notch folks. Fresh, clean, like new. The bed incredibly comfy, pillows as well I wanted to stay in bed and rest more but no time for that. The breakfast served in the lobby area is more like a restaurant you can choose anything from yogurt, fresh oatmeal, waffles, cereal, bagels and I'm sure I've missed mentioning other choices. The food staff greets you like your family and happily steps in to help you carry selections to your table. I've stayed here before and it's like this every time. This hotel is in a central location and is in walking distance to just about everything. This one should absolutely be considered to stay at. Oh did I mention they have a pool and hot tub. Ahhh

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa K, Manager at Residence Inn Chicago Downtown / River North, responded to this review, February 18, 2013
Thank you for taking the time to write such a detailed review about the Residence Inn Chicago Downtown River North. The hotel is a dual property but there are differences between the Residence Inn and SpringHill Suites. We are happy that you enjoyed our beds and breakfast. We have been making an effort to diversify our breakfast offerings and it seems like it is working! Thank you for your glowing review and we hope to see you at the Residence Inn the next time you are in Chicago!

Sincerely,

Vanessa Kosloski
Event Manager
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Yorkville, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 26, 2013

We stayed in a corner suite , room 2103 . perfect location, close to restaurants, bars. It was very nice. Kitchen, full fridge. stocked cabinets with utensils . Dishwasher. very comfortable queen bed. floor to ceiling views. There was an office building directly south, but views all the way westward.
room was very quiet except any time a siren went by, then it seemed like we were on the first floor.
would recommend. breakfast food was ample( sunday) The lady operating the breakfast was awesome. She literally went out of her way to make sure you ate, and had refills. She was extremely friendly, motherly. We did not use any other features. Front desk staff were nice.

Room Tip: corner suites were nice and big.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review, April 16, 2013
Thank you for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 24, 2013

I stayed here for a week on business. I will definitely be back for any personal or business-related stays. The staff is amazing and made me feel truly at home. The rooms are spacious, clean and updated. I typically leave hotels with neck problems because their pillows are too thick, but they had several different sizes so I found a nice, small pillow that was just perfect. The breakfast is wonderful and the folks who run it will make sure you start every day with a full belly and a smile on your face. Great location with lots of places to go nearby. Cabs are readily available. Highly recommended!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review, April 16, 2013
Dear Guest,
We are always trying to provide the best service possible to all of our guests. I am glad to hear about your experience. Thank you so much for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2013

Great service, friendly staff, in town for business and perfect location. Had a nice corner room with lots of windows. Bed was comfy and room was clean. Restaurants nearby and cabs readily avaiable outside.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review, April 16, 2013
Thank you for the review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

Everything about this Residence Inn was excellent. The friendly staff, great location, comfortable room layout, fitness center and other amenities were top notch. We stayed over the weekend and will definitely stay again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jon G, Manager at Residence Inn Chicago Downtown / River North, responded to this review, April 16, 2013
Thank you for the review. We are glad to hear your stay was outstanding! Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Chicago Downtown / River North

Address: 410 N Dearborn St, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Chicago
#18 Green Hotel in Chicago
#23 Romantic Hotel in Chicago
#25 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chicago Downtown / River North 3*
Number of rooms: 270
Official Description (provided by the hotel):
Residence Inn Chicago Downtown River North located just north of the Loop, offers pet-friendly suites and convenient perks in the heart of downtown. We're just minutes from the Magnificent Mile, Navy Pier, Shedd Aquarium and the Museum of Science & Industry. Surrounded by top Chicago restaurants, every appetite will be satisfied. If you don't feel like dining out, we offer room service and each suite has a fully-equipped kitchen with all the cooking necessities. Our suites also have flat-screen TVs, free WiFi and 50% more space than traditional hotel rooms. Take advantage of perks such as valet/self-parking options, free daily hot breakfast, indoor pool and 24-hour gym. Join us at our weekday evening social with free appetizers and drinks. Enjoy the value of the Residence Inn brand in vibrant downtown Chicago. ... more   less 
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn

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