We stayed at this hotel for 3 nights and everything was fantastic. It was a good value considering the prime location. The rooms were plenty large enough for a couple. The couch pulled out so an additional person (child) could have stayed as well.

The woman who works the breakfast area is super nice and makes you feel very welcome.

There are several good restaurants nearby - Rosebud for example. Mother Hubbard's was a fun sports bar.

My first visit to Chicago was terrific, the Residence Inn was a big part of the success. The service and attention provided by the crew in the breakfast area was spot on. The smiles and attention to providing an area for our large group to gather for breakfast went a long way!!!. Ismeta is a energetic, positive helpful employee...Keep up the GREAT ATTITUDE!!!!

The location of the hotel is wonderful. It is a 15 minute walk to navy pier and less to most other places. There are some really nice views of downtown. Its fairly standard for a Residence Inn. Great staff, good breakfast and a quiet room. My only issue was the bed. I was supposed to have a queen bed but ended up with two twin put together. Once side was very lumpy and the other side was way too firm.

I would stay here again with a family but for business I can probably choose a couple of better places.

Great location, wonderful staff, stellar views, clean rooms and lobby, and kitchens! We enjoyed our stay and would recommend this hotel to anyone. Never heard a peep out of our neighbors. Our room was a corner room on the 23rd floor--fabulous!

The fitness room was adequate, although one of three elliptical wasn't quite functional. The treadmills were nice. Didn't use the pool/hot tub, but the area looked clean and well-maintained. The elevators were slow to arrive, but moved quickly once on them.

You'll pay dearly for parking $40/nt for self-park in the garage. We found an uncovered lot three blocks away for $18/nt. it is Chicago, so be prepared for this if you have a car. I'd have gone without one if not for all the trips we had to take into the 'burbs with small children in tow.

The staff here really made us feel welcome and comfortable. A shout out to the sweet lady at the helm in the breakfast room. Imelda? Izelda? She was incredibly sweet and helpful to us, making sure to say good morning to our daughters every day. She even packed us a sandwich for later. So thoughtful! She is worth her weight in gold! Wish I could remember her name. She had short red hair and a constant, genuine smile on her face. Lovely lady.

So there you have it... We'll be back for sure!