Great location, wonderful staff, stellar views, clean rooms and lobby, and kitchens! We enjoyed our stay and would recommend this hotel to anyone. Never heard a peep out of our neighbors. Our room was a corner room on the 23rd floor--fabulous!
The fitness room was adequate, although one of three elliptical wasn't quite functional. The treadmills were nice. Didn't use the pool/hot tub, but the area looked clean and well-maintained. The elevators were slow to arrive, but moved quickly once on them.
You'll pay dearly for parking $40/nt for self-park in the garage. We found an uncovered lot three blocks away for $18/nt. it is Chicago, so be prepared for this if you have a car. I'd have gone without one if not for all the trips we had to take into the 'burbs with small children in tow.
The staff here really made us feel welcome and comfortable. A shout out to the sweet lady at the helm in the breakfast room. Imelda? Izelda? She was incredibly sweet and helpful to us, making sure to say good morning to our daughters every day. She even packed us a sandwich for later. So thoughtful! She is worth her weight in gold! Wish I could remember her name. She had short red hair and a constant, genuine smile on her face. Lovely lady.
So there you have it... We'll be back for sure!