I stayed in the Trump with my family recently and had an amazing time. Chicago is one of the most fantastic cities that I've ever visited, and the Trump definitely added to this memorable experience. We stayed on the 21st floor in a suite with a stunning view of the Chicago River and Lake Michigan (a perfect view for watching the fireworks). The beds were very comfortable, nice bathrooms (love the whole TV in the mirror thing), good kitchen-area with a coffee machine and stocked fridge, and lovely living-area. When we checked in, we were soon greeted by some soft drinks, fruit and Garrett's famous popcorn, which was a nice touch! We had breakfast in the hotel on the first day...yes, it was a tad overpriced but the food was good, I guess. I can't fault the location at all, Navy Pier is only a 20-30 minute walk away which is fantastic. Make sure to visit Water Place Mall too, it's not too far from the hotel. The gym was huge and well-equipped, and the changing rooms were immaculate, as well. Unfortunately, I didn't use the swimming pool due to a lack of time but it did look very nice. Now for the negatives. The lobby is tiny- for such a huge building I was expecting a much bigger lobby. I know that these sorts of hotels build up rather than out but maybe they should have considered putting the lobby on a separate floor to the ground floor entrance...isn't that what many hotels do these days? Also, there are lots of complimentary services which they don't tell you about, for example, you can have your gym kit washed for free and ready for the next day...AND FREE COFFEE IN THE LOBBY! Yeah, nobody told us about that. My final point is that room service, although nice, is ridiculously over-priced for the portion sizes. Once, we ordered ice cream sundaes after a long day out in the sun, picturing big parfait glasses full of ice cream and hot fudge sauce. Soon enough, we were sitting with small bowls with two scoops of ice cream in them, a small jug of solidified chocolate sauce and a bowl of chopped peanuts. No thank you. My final point is that the staff can sometimes ignore you, which really makes the experience seem a little less personal. Overall, I did enjoy my stay here and would probably choose to stay here again.