Love love love the Trump Hotel and Tower in Chicago. The front desk staff were welcoming and managed to mix a sense of class with great humor allowing our girls trip to get started on a great note. I utilized the concierge services for recommendations for lunch and the architectural boat tour and they were helpful with insight for our group. The rooms were spectacular and roomy. The terrace bar offers a fantastic view of the city with innovative cocktails. A bit of a glitch with service but the atmosphere and the hotel experience overshadow their innatentiveness. We did not eat at the restaurant, Nineteen, but a chef I know says it is creating quite a buzz! My first Trump Hotel experience has me giving them higher marks than Ritz Carlton and Four Seasons.