Besides surprising my wife by taking her to the Trump for the night of our anniversary, I also wanted a string of surprises to show up at the door of our suite when we got there (a certain box of Belgian chocolates, then a bottle of champage, then our close friends, finally an elegant dinner in the room). Everything had to be timed just right. They managed my complex request with diligence and efficiency...all over email. And then when my wife decided to take a shower when we arrived...which completely messed with the schedule, I made a call down to reception and they adjusted instantaneously...recalling the first messenger who was already in the elevator up. The dinner for four, served in our room was absolutely delicious. The media system made it easy for me to plug in my old Hi-8 video camera and show the movie of our wedding. The room itself and the view was gorgeous. There is a reason that the Trump is a five-star hotel.