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“Expensive? Yes. Worth it? Yes!” 5 of 5 stars
Review of Trump International Hotel & Tower Chicago

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Trump International Hotel & Tower Chicago
5.0 of 5 Hotel   |   401 N. Wabash Avenue, Chicago, IL 60611 (Near North Side)   |  
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Comp Parking + F&B Credit
Ranked #11 of 174 Hotels in Chicago
Certificate of Excellence 2014
GreenLeadersSilver level
Chicago, IL
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Expensive? Yes. Worth it? Yes!”
5 of 5 stars Reviewed December 26, 2012

Decided to do a staycation for Thanksgiving rather than go out of town. Checked in on the Wednesday night before turkey day. From a professional greeting by the doorman and bell staff, the visit was off to a good start. The front desk was professional, informative, and congenial for check in. A double upgrade is always a good thing!! The room was impeccable..clean and impeccable. Nothing out of place. A great view, a fireplace, luxurious bathrooms...and a well stocked and actually reasonable beverage selection in the room. The stay was without flaw and the staff from maid, room service, and everyone included made you feel at home. So next time you want to spend some money on luxury, and more importantly, want to know you are getting your value, pick the Trump Tower in Chicago.

Room Tip: I would suggest an upgrade to whatever room you have picked -- you won't be sorry.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, December 28, 2012
Dear Guest,

Thank you for taking the time to post a review of your recent staycation at Trump International Hotel and Tower Chicago.

I do hope you will be returning to visit us again in the near future; we certainly look forward to welcoming your return.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,564 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
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Mexico City
Top Contributor
124 reviews 124 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed December 25, 2012

This hotel is gorgeous, rooms are decorated with very good taste, pillows and beds are amazing, however the best part of Trump Chicago is their staff.
All of them are super helpful, they are always trying to make your stay more enjoyable.

The brunch buffet at 16 is not to be missed.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, December 28, 2012
Dear Guest,

I am very pleased to learn of your positive impressions after your stay with us at Trump International Hotel and Tower Chicago. Thank you for sharing your feedback on TripAdvisor and for recommending our hotel.

Thank you sincerely for commending our service team in this regard. Your kind recognition will be very well received.

I look forward to an opportunity to welcome your return to Trump International Hotel and Tower Chicago in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, Arkansas
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2012

I was a little surprised how small the lobby was when I checked in....nothing bad just a little unusual. From there the rooms and survice were First Class. I had a room that had a great view of the city and was well appointed all the way down to the coffee maker. The staff had speculator customer service ever to the point of being over the top but who does not like to be spoiled rotten even now and then. Great location about a block and a half from Michigan Ave. Highly suggest this place if you want to be pampered.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, December 28, 2012
Dear Guest,

Thank you for taking the time to share your feedback from your recent stay with us at Trump International Hotel and Tower Chicago.

I am very pleased to learn that you thoroughly enjoyed your stay and that you regard your stay to be one of the best experiences you have had. Thank you sincerely for commending our service team in this regard. Your kind recognition will be very well received.

I look forward to an opportunity to welcome your return to Trump International Hotel and Tower Chicago in the near future.


Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waimea, Hawaii
Top Contributor
72 reviews 72 reviews
57 hotel reviews
Reviews in 38 cities Reviews in 38 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed December 20, 2012

We went for a couple's stay and were both pleasantly surprised with how great this property is. We stayed for about 4 nights and right away were pleased with the decor, they were just setting up Christmas decorations and the front of the hotel was just beautifully done, especially at night when the parking structure turns on red and green lights. The staff were all very well trained, with great customer service. The room was large, we stayed in a suite and the living area is very spacious and equipped with a small kitchen (I guess it's a condo hotel) and the bathroom was huge. The housekeeping was first rate, these kind of rooms are hard to clean but they hit every mark. We even had a fabulous view of the river and when there was some kind of light parade at night we had the best view. The only thing you might want to consider is the location. It is a great location but farther away than the Pennisula e.g. from the shopping. Beautiful decor too, understated and modern.

Room Tip: A suite with a rive view is an excellent value.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, December 28, 2012
Dear Guest,

I am very happy indeed to learn that you consider your recent stay with us at Trump International Hotel and Tower Chicago to be among the best getaways you have experienced in Chicago.

Thank you kindly for your positive review on TripAdvisor. I do hope to have the opportunity to welcome you back to Trump International Hotel and Tower Chicago in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset, New Jersey
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 17, 2012

I was totally blown away with the ambiance of this hotel. From the time we walked in until the time we went up to our room, we experienced nothing but first class service. We were only in town for the weekend on business, but we could have easily stayed in just to enjoy the room.

We were excited to discover the Trump Hotel offers a "house car" that provides car service for their guests. The car is used for a one-way trip to any place within a 1 mile radius of the hotel. When concierge informed us that the car was ready to pick us up, we walked outside only to see a black Audi 8L sedan rolling up to take us to our destination. My mouth dropped when the guy got out the car to open the door so that I could get in. Talk about first class!

Needless to say we enjoyed our stay at the Trump International Hotel.

The only flaw about this hotel is that it's in the city so at any given time you can hear police or ambulance sirens ringing or car horns blowing. If you don't care for the noise, you may opt for a room without a view--if one exists. But I have to tell you, the view is the best part.

Room Tip: If you don't care for the noise, you may opt for a room without a view.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President & Managing Director at Trump International Hotel & Tower Chicago, responded to this review, December 28, 2012
Dear Guest,

Thank you for choosing to stay at Trump International Hotel and Tower Chicago and for taking the time to post a detailed review of your recent stay.

Our team at Trump International Hotel and Tower Chicago makes every effort to deliver upon the high standards we have set ourselves; we strive to ensure our guests recognize the services and facilities we provide as offering a high level of value and a warmly memorable experience.

I do hope to have the opportunity to welcome you back to Trump International Hotel and Tower Chicago in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President & Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

We recently stayed at Trump Tower for the weekend on our ten year wedding anniversary, we have been to Chicago many times we usually stay at the Marriott which is nice also but decided to stay somewhere we hadn't been to and I'm am so glad we stayed here the location could not be any better it is kiddie corner to Nordstrom and all of the rest of the shopping in Michigan ave, the room was amazing floor to ceiling windows with a great view of the city. They brought us chocolate covered strawberries which was nice, there is a Resteraunt called sixteen which was amazing the breakfast was really really good! My husband had lobster on French toast it was amazing. The staff greeted you every time they saw you, overall amazing service all around. the valet is $50 but totally worth it. We will definitely be going back to Trump Tower

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, December 28, 2012
Dear Guest,

I am very pleased to read that your holiday to celebrate your 10th wedding anniversary exceeded your expectations and that we were able to ensure your holiday with us was relaxing and memorable.

Thank you for sharing your experience on TripAdvisor and for recommending our hotel to your friends.

I do hope to have the opportunity to welcome you back to Trump International Hotel and Tower Chicago before your 11th anniversary.


Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 12, 2012

Decor
Beautiful and contemporary decor. Tastefully decorated.

Service
Kind service that treated you like a VIP.

Turn Down Service
Provided with cookies and milk the first night and Trump Ice water the remaining nights. We wish they would have provided us with pillow chocolates.

Cleanliness
A lot of dust on the nightstand, but otherwise very clean.

View
Best possible view... we could see down two streets, the Chicago river and Lake Michigan.

Amenities
-Pillow Menu: Creative idea that could only exist at a luxury hotel
-In-mirror TV: Novelty idea
-Separate shower and Bathtub
-Transportation: In a fine vehicle that could only drop a passenger off but could not pick them up.
-Indoor pool and spa

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, December 28, 2012
Dear Guest,

Thank you for choosing Trump International Hotel and Tower Chicago for your recent stay and for recommending your experience on TripAdvisor.

I am very pleased to learn you enjoyed your stay with us. We certainly look forward to welcoming you back and hope to exceed your expectations once again.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel & Tower Chicago

Address: 401 N. Wabash Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chicago
#8 Spa Hotel in Chicago
#8 Business Hotel in Chicago
#9 Green Hotel in Chicago
#10 Romantic Hotel in Chicago
#11 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Poised along the Chicago River at the juncture of the Loop and North Michigan Avenue, Trump International Hotel & Tower® Chicago is downtown’s most enviable address. The Chicago boutique hotel joins a list of landmarks, including the Magnificent Mile, Chicago River and Millennium Park. Soaring 92 stories, the structure of polished stainless steel and iridescent-tinted glass is a showcase of bold style and engaging design. Inside this luxurious hotel, impeccable style and spectacular four star services define the experience. Guests will enjoy a higher level of luxury with unrivalled hospitality and detail-oriented amenities, including personal attaché service. 339 graciously appointed guestrooms and suites await, with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens. Our signature, Michelin rated restaurant, Sixteen, features elegant, modern-American cuisine, complemented by sweeping lake, river, and city views. For an important occasion, the sophisticated surroundings of the Grand Ballroom or Conference Rooms will offer the perfect venue to make a lasting impression. The 23,000 sq. ft. Spa at Trump features an array of four star services with treatment rooms and spa hotel suites overlooking the Chicago skyline. All within walking distance to the best of downtown Chicago, from the exclusive shops on Michigan Avenue to the historic sites along the Riverwalk. An icon of definitive luxurious style, the Trump Chicago Hotel® brings sophistication and elegance to the heart of Chicagoland. ... more   less 
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago

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