Last weekend we stayed at the Trump in Chicago. We travel to Chicago around 7-8 weekends during the course of the year and usually stay at the Peninsula or the Four Seasons. A friend of ours recently stayed at the Trump and really enjoyed it, so we thought we would give it a try.
For those that are unfamiliar with Chicago, the Trump is located just north of the river and about a block from Michigan Avenue. This makes it really convenent for anything south of the river, like the art museum or Millenium Park, or the theaters on Randolph Street. I personally like 4-5 blocks north though because it's more convenient to the stores I want to visit
We were met by friendly valets and bell boys when we arrived and were directed to the hotel lobby, where we were greeted with smiles and immediate taken care of. Although it was early (10:30 AM) our room was ready, which was nice. Bags followed us upstairs to the 25th floor immediately.
We stayed in a regular king room with a great city view. As you enter the room you walk down a long hallway that had a kitchenette type set up and the bathroom was on the left. My husband joked that if we came back he'd just make me cook in the room. Fat chance. The honor bar refrigerator was a Sub Zero, equipped with an ice maker and a nice assortment of stuff, particularly the little glass bottles of Diet Coke, which I love. There were great honor bar snacks on the counter, and a single serving coffee pot and microwave, none of which we used. Also over the top was a selection of bottled water, with a bottled water menu. I kept thinking about all those unlucky people that were without water at all on the east coast after the hurricane, so it made me feel bad.
We are picky about our bathroom. I'm probably the last person in the world that still likes to take a bath, so we like a set up with a separate stand-alone shower from the bathtub. While this bathroom had that, both the shower and the bathtub were right next to each other and the shower door enclosed them both. So you really wouldn't be able to have one person in your party shower while the other bathed without the bather getting showered. The counter top at the sink was really too small to contain stuff for two people. There was a TV in the mirror, but my problem with that was it was smack dab in the space I need to use to get ready. Towels, bathrobes, makeup mirror were all very nice. The toilet was the low flush variety and ran for quite some time after it was flushed.
Our room itself was nice and large with a nice seating area in front of the windows, as well as a desk. Sheets and bed linens were also first rate, and the turn down service was nice with bottled water left on both of our night stands.
After having lunch and doing some shopping, we returned to the Trump and had a cocktail at Rebar before we went to change for dinner. Really a nice vibe and good bartenders too and bar snacks!
We had trouble getting a cab as we were leaving for dinner as there was too much going on in the front of the hotel for someone to help us and not enough staff. We crossed the street and hailed our own, but I think you should be able to get help with cabs and not have it take forever.
After dinner we returned to Rebar for a night cap and again were treated very well. The nice thing about this bar is that you can be dressed to the nines or in jeans and you will feel equally comfortable either way.
The main reason I'm not giving Trump 5 stars is because we thought that the rooms were not very soundproof. At one point we heard a cleaning person vacuuming outside our door, but the worse thing that happened is that we were startled awake at bar time by a couple screaming at each other outside in the hallway. Then another couple got involved. It went on for about 10 minutes, and just as we had decided to contact hotel security the group finally went to bed.
Our room service breakfast was just great too.