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“Best hotel in Chicago by far.” 5 of 5 stars
Review of Trump International Hotel & Tower Chicago

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Trump International Hotel & Tower Chicago
5.0 of 5 Hotel   |   401 N. Wabash Avenue, Chicago, IL 60611 (Near North Side)   |  
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Comp Parking + F&B Credit
Ranked #12 of 178 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Best hotel in Chicago by far.”
5 of 5 stars Reviewed May 28, 2012

Outstanding hotel, professional staff and exceptionally clean. Well appointed rooms, all you need in a room and more! Staff are a little too clinical and not over familiar with guests, which I would rather be able to have a conversation with at the bar for example. Pool and gym is excellent though there is no hot tub to relax in. Still the best hotel and room I've ever stayed in

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, June 5, 2012
Dear Guest,

Thank you for sharing your feedback on TripAdvisor and for recommending our hotel.

I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel to be one of the best hotel experiences. Thank you sincerely for commending our service team in this regard. Your kind recognition will be very well received.

I look forward to an opportunity to welcome your return to Trump International Hotel and Tower Chicago in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,816 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (482)
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Miami, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 24, 2012

This hotel is great. My favorite thing about it is the service. The location is also fantastic. The rooms are large and very comfortable. Room service was very quick and professional. The coffee was great! Only negative: although the room had blackout drapes, some light came in from the sides.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, June 5, 2012
Dear Guest,

Thank you for choosing to stay at Trump International Hotel and Tower Chicago and for taking the time to post a review of your recent stay.

I am very pleased to read your appraisal of our service team, and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs.

We certainly look forward to welcoming you back to Trump International Hotel and Tower Chicago in the very near future.


Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 23, 2012 via mobile

Brijesh Kotecha - Stayed at this hotel during the Xmas period, from checking in to checking out the experience at this hotel was fantastic to say the least! The room was well presented to a high standard, the service from the staff was just first class!
Brijesh Kotecha

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 24, 2012
Dear Brijesh Kotecha,

Thank you for choosing Trump International Hotel and Tower Chicago for your stay over the Christmas season and for recommending your experience on TripAdvisor.

I am very pleased to learn you enjoyed your stay with us. We certainly look forward to welcoming you back and hope to exceed your expectations once again.


Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 22, 2012

Wonderful rooms with great amenities including fitness/yoga equipment. Spa and swimming pool also top class. Perfect location!

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 24, 2012
Dear Guest,

Thank you for taking the time to post a review of your recent stay at Trump International Hotel and Tower Chicago with your family. I am very pleased to read that you enjoyed your time with us and that you would recommend your experience.

We hope you and your family will have the opportunity to visit us again in the near future. I look forward to welcoming you back.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 21, 2012

The service at the Trump is superb. We stayed in summer when it was quite hot and they always greeted us with a cool water upon arrival. The people who worked there always smiled and were very friendly to the whole group of our family who stayed here.

The rooms are amazing and huge and the view of the river is very special. The bathrooms are pristine and our suite came with an awesome kitchen area too.

The location is great-close to the red line, the loop, and the river north area. I would definitely recommend it. There was really nothing negative to say.

Room Tip: ask for a high floor so you can have a great view of either the city or the river
See more room tips
  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 19, 2012

My husband and I spent 4 days in May here. Wow!! The structure itself is very impressive. It's the second tallest building in North America. And the location is perfect. It's right on the river, with good access to both the north and south portions of the Loop (downtown area). We booked on the WhatAHotel website, so we got a complimentary upgrade to a suite, $100 spa credit and a daily $60 credit for breakfast and a chocolate welcome amenity. Definitely worthwhile booking through them. The suite was also incredible: 2 gorgeous bathrooms, a kitchen, living room, and floor to ceiling windows to partake in the breathtaking views. The service was also outstanding: nightly turn down service with bottled water, and super efficient front desk staff who remember you by name and go out of their way to assist you. As you can tell, we were very impressed. I think Conde Nast just rated this hotel number 2 in North America. Would also highly recommend Benny's Steakhouse, 2 minute walk from the hotel, and BuonGiorno's Deli and Pizzeria, which just opened up right outside the hotel. The pizza there is delicious!!!

Room Tip: in the corner suites the bed faces the large windows, so you go to sleep and wake up to gorgeous vie...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 21, 2012
Dear Guest-

Thank you for sharing your feedback from your recent stay at Trump International Hotel and Tower Chicago. I am delighted to read just how much you enjoyed your stay and thank you for complimenting us on our award for being the number two hotel in North American and Canada from Travel & Leisure.

I appreciate you acknowledging the friendliness and attentiveness of our team; it is certainly with great pleasure that we take every opportunity to exceed your expectations and we do hope to ensure you will want to return.

I look forward to an opportunity to welcoming you back to Trump International Hotel and Tower Chicago in the near future.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 16, 2012

One of the best hotels we have stayed in.the rooms were fantastic and the staff very friendly,nothing was a problem
We travelled with 3 children and we all loved it.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpHotel, Vice President, Managing Director at Trump International Hotel & Tower Chicago, responded to this review, May 18, 2012
Dear Guest,

Thank you for choosing to stay at Trump International Hotel and Tower Chicago with your family and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel, and I do hope we will have the opportunity to welcome your return.

Once again, thank you for your comments and for choosing to spend your time with us.

Sincerely,

T. Colm O'Callaghan
Vice President, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump International Hotel & Tower Chicago

Address: 401 N. Wabash Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Chicago
#9 Green Hotel in Chicago
#10 Family Hotel in Chicago
#12 Romantic Hotel in Chicago
#12 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump International Hotel & Tower Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Poised along the Chicago River at the juncture of the Loop and North Michigan Avenue, Trump International Hotel & Tower® Chicago is downtown’s most enviable address. The Chicago boutique hotel joins a list of landmarks, including the Magnificent Mile, Chicago River and Millennium Park. Soaring 92 stories, the structure of polished stainless steel and iridescent-tinted glass is a showcase of bold style and engaging design. Inside this luxurious hotel, impeccable style and spectacular four star services define the experience. Guests will enjoy a higher level of luxury with unrivalled hospitality and detail-oriented amenities, including personal attaché service. 339 graciously appointed guestrooms and suites await, with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens. Our signature, Michelin rated restaurant, Sixteen, features elegant, modern-American cuisine, complemented by sweeping lake, river, and city views. For an important occasion, the sophisticated surroundings of the Grand Ballroom or Conference Rooms will offer the perfect venue to make a lasting impression. The 23,000 sq. ft. Spa at Trump features an array of four star services with treatment rooms and spa hotel suites overlooking the Chicago skyline. All within walking distance to the best of downtown Chicago, from the exclusive shops on Michigan Avenue to the historic sites along the Riverwalk. An icon of definitive luxurious style, the Trump Chicago Hotel® brings sophistication and elegance to the heart of Chicagoland. ... more   less 
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Also Known As:
Trump International Hotel And Tower Chicago
Trump International Hotel Chicago
Trump International Chicago

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