I spent a romantic night here with my husband, and we thoroughly enjoyed everything about our stay. We loved the room, it was cozy and the interiors are lovely and not over-designed. The bed was incredible, and the bedding was outstanding- we slept so soundly. If you like the idea of finding a very comfortable room, and being left alone to enjoy it, this is your place. If you demand an immediate check-in, room service, a stocked mini-fridge, and a tv, this is not your place. The location and the neighborhood are awesome- tons of unique, locally-owned restaurants and shops that you won't find downtown. We also stayed in a "boutique" hotel downtown that wasn't nearly as comfortable or as charming, everything was "for sale", and it cost more than our stay at the Ruby Room. My husband and I agreed that we want to stay here every time that we come to Chicago.