I have stayed at many Hampton Inns for business. This time for pleasure - family vacation to Chicago. I have to say that the staff at this Hampton far exceeded my expectations on all levels. From the bellman to front desk. They were extraordinarily friendly and went out of their way to ensure your needs were met. Case in point - upon arriving the first night asked about a local place to eat that was within easy walking distance. Front staff not only recommended a great Italian restaurant, but picked up the phone, made reservations and even sent over a complimentary appetizer while we were there! Seriously, no one does that at this price point. Another time I was having trouble with the hotel wifi, came down to the lobby with my IPAD to see if I could get better reception and the front desk staff came around looked at it and diagnosed the problem for me and fixed it! And another time, I needed a chocolate fix and they offered me some.... Can't get over that. Rooms were fine, breakfast fine (a tittle busy on the summer weekend - the breakfast area is not large). Only complaint was the charge for parking - $55 a night - steep - although I understand - I'm from the San Francisco area and have paid more. Overall, close to everything and if you want the loop area - this is a good choice. Kudos to the staff, they rock!