We selected this hotel for its location 1/2 block from our event, and for its convenience features such as microwave and refrigerator in the room and free breakfast. We were torn between staying here or at the Palmer House which was where our event was located. The Hampton Inn was perfect! The desk staff was great, the room was lovely and clean, the doormen were helpful and friendly, the breakfast was good, and we had everything we needed. I highly recommend this hotel! The Palmer House is fabulous and everyone there was friendly and helpful but you will pay extra for every little thing. Still, at either hotel, you can't go wrong!