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Hampton Majestic Chicago Theatre District: Traveler Reviews

3.0 of 5
22 W Monroe St, Chicago, IL 60603
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Hampton Majestic Chicago Theatre District
Ranked #12 of 164 hotels in Chicago
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735 reviews from our community

Traveler rating
    498
    211
    20
    4
    2
See reviews for
Families
162
 
Couples
225
 
Solo
70
 
Business
152
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chicago Area
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Great Value in Chicago's Theatre District”
5 of 5 stars Reviewed February 10, 2013

We selected this hotel for its location 1/2 block from our event, and for its convenience features such as microwave and refrigerator in the room and free breakfast. We were torn between staying here or at the Palmer House which was where our event was located. The Hampton Inn was perfect! The desk staff was great, the room was lovely and clean, the doormen were helpful and friendly, the breakfast was good, and we had everything we needed. I highly recommend this hotel! The Palmer House is fabulous and everyone there was friendly and helpful but you will pay extra for every little thing. Still, at either hotel, you can't go wrong!

Room Tip: The special King room with sofa bed is very spacious, well appointed, and has a microwave and mini r...
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask twintravelers about Hampton Majestic Chicago Theatre District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review
February 20, 2013
Twintravelers,

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. It sounds like you truly had a great experience all the way around and we can't wait to welcome you back for another Chicago adventure!

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoover, Alabama
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
35 helpful votes 35 helpful votes
“Location, location, location!”
4 of 5 stars Reviewed February 10, 2013

The main reason I chose the Hampton Majestic is because of it's location - I was traveling solo and was going to see The Book of Mormon at the Bank of America Theatre next door. The theatre and the hotel are connected - you don't have to go outside to enter the theatre.

I arrived at the hotel around 11:00 am. The lady at the front desk, Brandi (?), was very friendly and helpful. I was able to check in immediately. The room was renovated and clean. I had also requested feather free bedding and the hotel had honored that request.

The hotel is situated downtown in the theatre district. There are many dining options within a block or two. I walked to Michigan Avenue to the Art Institute which took no more than 10 minutes. There are numerous drug stores and department stores (Macy's, Target, Nordstrom) within a few short blocks. I didn't need to ride the subway but noticed the red line and blue line were close by.

Guests of the hotel receive free wifi in their room. In addition, the hotel serves a complimentary hot breakfast from 6 am to 10 am.

Overall, a very good experience. Staff were friendly and helpful. I would highly recommend the Hampton Majestic.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask BhamBound about Hampton Majestic Chicago Theatre District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review
February 20, 2013
BhamBound,

Thank you for such a great review! It sounds like you truly enjoyed your experience at our hotel and also in our lovely city. We love being right here in the loop/Theatre District. Everything is so easy to get too and there is so much to do! Brandi was so pleased to read your kind words. We are very lucky to have her on our team.

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“Perfect location, great stay”
5 of 5 stars Reviewed February 9, 2013

I have nothing negative to say about my stay here. The staff was kind, courteous, and very helpful. The location was more than convenient.

A couple of highlights:
The valet parking is fast and courteous.
The young lady who was at the desk when we checked in was very nice and extremely helpful as we planned how we would get around the city.
The continental breakfast is nice and the facilities are clean.
The hotel is within walking distance to many great restaurants and attractions, including the Art Institute, and there is a bus stop right around the corner.
The room was clean. The elevator was clean. The bathroom was clean.

I would definitely stay here again and cannot recommend it enough.

Room Tip: The higher the better (to avoid street noise).
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
See 3 more reviews by satwhy for Chicago
Ask satwhy about Hampton Majestic Chicago Theatre District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review
February 20, 2013
Satwhy,

We could not ask for a better review! Thank you so much for taking the time to write it! I have passed your review along to my entire team and they were so thankful for your kind words. Our team always strives to give the service our guests expect & deserve. Thank you for the recomendations and we can't wait to welcome you back for another Chicago adventure!

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY, NY
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“Convenient location, comfortable rooms,”
4 of 5 stars Reviewed February 8, 2013

I stayed here 4 years ago and rebooked for a last minute business trip. I think the hotel has improved quite a bit. Checkin/out was a breeze especially considering they were doing some work in lobby--seemed to be a quick upgrade or repair. It just steps to the blue line so you can take the train from O'Hare and save yourself $50-60 bucks. I personally am not a fan of the Hampton Inn breakfast as compared to its sister chain Homewood Suites but it is certainly serviceable. And there is coffee, tea and cocoa available all day...fruit too. It is close to shopping and a few good places to eat. Room service comes from a restaurant, just so you know. The only caveat is Iwas given a restaurant list upon checkin from the nice guy at the front desk who said, "They are all really good!" That wasn't my experience. One place was great and one was really not great. So maybe do your own research about where to eat.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask FromNYto? about Hampton Majestic Chicago Theatre District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review
February 20, 2013
FromNYto?,

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests. I will certainly take a second look at our Restaurant Guide to ensure we are only passing along the best of the best for our guests when it comes to food options. We love hearing about our guests experiences in our beautiful city and use all of them to help guide future guests towards the best places to experience while visiting.

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mass
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Beyond pleased with everything we experienced during our stay here.”
5 of 5 stars Reviewed February 4, 2013 via mobile

Very convenient, clean, close to theatre, shopping etc. The staff- Brandi et al were awesome and helped with arranging airport shuttle service and answering all my questions about the area. Best of all we were a door away from Book of Mormon. (You can even sneak up to the lobby and use the restroom there instead of having to wait at the theatre's long lines at intermission!). rooms are clean, chic and valet is helpful and friendly with taxis and storing luggage after we checked out and waiting for our shuttle. def will come back! alley right next door is where actors from Mormon come out- have your sharpee ready!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask bellcats about Hampton Majestic Chicago Theatre District
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review
April 11, 2013
bellcats,

I wanted to say thanks for sharing your recent experience with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests.

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Majestic Chicago Theatre District

Also Known As:
Hampton Inn Majestic Chicago Hotel
Hampton Inn Majestic Chicago Hotel Chicago
Hampton Inn Chicago
Chicago Hampton Inn
Address: 22 W Monroe St, Chicago, IL 60603
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Room Service Wheelchair access
Hotel Style:
#11 Family Hotels in Chicago
#13 Business Hotels in Chicago
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A contemporary hotel located in the heart of the Chicago Theatre District, our 135 well-appointed guest rooms offer travelers the Hampton experience that is known throughout the hospitality industry for giving guest a fantastic experience with Hamptonality. Our boutique style hotel offers a sophisticated blend of historic Chicago & cosmopolitan flair. While the Majestic Building’s original 1906-style architecture still embodies elements of its rich history, the hotel’s amenities are tailored for the 21st-century traveler. All our rooms are nonsmoking & feature complimentary internet access & our signature “Clean & Fresh” bed. Start your day with our complimentary “Hampton on the House” hot breakfast. Offered daily, our delicious, self-serve hot breakfast features a rotating hot item including all of your morning favorites from eggs, bacon or sausage. Each day you can enjoy make-your-own fresh waffles, cereals & pastries, seasonal fruit, juice & freshly brewed coffee.Our helpful staff looks forward to making your experience in Chicago a great one! ... more   less 
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