We stayed here for three nights and had an awesome experience. Rooms were large, very clean, and extremely quiet. We barely heard any traffic noise due to the soundproof windows. The location is fabulous---1/2 block from the red line and blue line, city Target around the corner and Macy's a little over a block away. The Christkindlmarket is just two blocks away. The only complaint was the elevators were really, REALLY slow one morning. I'm assuming it was due to the large volume of guests checking out, but we ended up using the stairs to get down---21 floors! But, we'd definitely stay here again.