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“Majestic location great atmosphere” 5 of 5 stars
Review of Hampton Majestic Chicago Theatre District

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Hampton Majestic Chicago Theatre District
3.0 of 5 Hotel   |   22 W Monroe St, Chicago, IL 60603 (The Loop)   |  
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Ranked #14 of 172 Hotels in Chicago
Aurora, Colorado
Top Contributor
121 reviews 121 reviews
25 hotel reviews
Reviews in 51 cities Reviews in 51 cities
47 helpful votes 47 helpful votes
“Majestic location great atmosphere”
5 of 5 stars Reviewed December 1, 2012

A Chicago native recommended this Hampton and it did not disappoint! Nestled in the theatre district, this Hampton is classical yet functional. Good sized rooms, great staff and very close to several attractions and iconic restaurants.

Room Tip: Rooms on the high levels above the "l"
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review, December 17, 2012
JohnnyReb007,

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. Thank you and also to the Chicago native that recommended us. I love the Title of your review as well!

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,120 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Waterford, Michigan, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 28, 2012

After much contemplation on hotels in Chicago, we chose Hampton Majestic for it's location in between Union Station and the shops on Michigan Avenue. Very delighted to have stayed here. From the beginning, customer service was exceptional. Big shout out to Brandi Cartmill who helped us get situated in our room as soon as she possibly could, for helping us maneuver the bus routes and her overall warm and kind personality. The breakfast was definitely enough for us, we travelled with 2 adults and 3 young ladies. I also enjoyed the 24 hour coffee and tea that was available. Would stay here again!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review, December 17, 2012
Angelina M,

Wow! We could not ask for a better review! Thank you so much for taking the time to write it! I have passed your review along to my entire team and they were so thankful for your kind words. Brandi was very thankful to read your kind words. We are so lucky to have her on our team. Thank you!

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 27, 2012

I actually wrote to the general manager to express my appreciation to his staff for their warm hosting of our group during my daughter's wedding weekend. In particular, I wanted to thank the front desk personnel who were hospitable and warm to us and to all of our guests: Leighann, Oscar, and Brandi. Their friendly smiles and personal attention were warmly felt. In addition, Leighann delivered a thoughtfully and beautifully prepared gift basket to our room where the bride and her friends were preparing. This gesture added to the excitement of the day! We were also appreciative of Keisha of the Group Sales department, and to all of the gentlemen door attendants who greeted us with smiles and cheerful greetings!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review, December 17, 2012
daileyadventurer,

First, thank you for your shining review of your experience at our property! Second, we had so much fun with your family and friends. Our very own Oscar had a wonderful time putting together the gift basket for the girls in the wedding and I am so glad you all had a great time! Thank you so much for all of the kind words, we appreciate it so much and can't wait to welcome any and all of your family and friends back to the Majestic.

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 27, 2012

We stayed for a week over Thanksgiving. Staff was helpful. Rooms were adequately sized, comfortable, and quiet given the location. The location can't be beat. State street shopping is right outside the door. Mag Mile is short subway ride away. The Red Line is around the corner, and the Loop Lines are just a block away.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review, December 17, 2012
josefree,

I wanted to say thanks for sharing the experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I am so glad our location was perfect for your Chicago Adventure!

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Canada, Minnesota
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

The hotel is in a great location. It's half a block from the Blue line. Close to shopping, theaters and restaurants. The breakfast was good. The rooms were clean. We were there over Thanksgiving and they gave the housekeeping staff Thanksgiving day off, which was fine with us and I thought very admirable of the hotel. The staff was pleasant and helpful. We were on the 21st floor, so we had a view of part the parade from our window. The elevators were pretty quick. The showers had hot water and the temperature was steady! It wasn't overpriced and it met all our needs.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Guest Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review, November 27, 2012
cds02,

Wow! We could not ask for a better review! Thank you so much for taking the time to write it! I have passed your review along to my entire team and they were so thankful for your kind words. It sounds like you truly enjoyed your Chicago Adventure and experience here with us at the Majestic! We can't wait to welcome you back for another great trip!

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield, IL
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 24, 2012

The location is perfect if you are going downtown for the Thanksgiving parade down State Street, and then it is only a few blocks' walk to the Christkindl Market in Daley Plaza. We walked to the Magnificent Mile from here as well. Staff was very helpful, the hotel was clean and quite comfortable. We loved it and will definitely return.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leighann L, Public Relations Manager at Hampton Majestic Chicago Theatre District, responded to this review, November 27, 2012
ChuckandAmy,

Wow! We could not ask for a better review! Thank you so much for taking the time to write it! I have passed your review along to my entire team and they were so thankful for your kind words. Chicago is the best city for traveling over the holidays! (I am a bit biased of course) With all of the fun activities, it could take a whole week just to experience a true Chicago holiday trip! I am so glad you had a great time at the parade and the German Market! Those are two of my favorite things to do during this time of year!

On behalf of our entire staff here at the Hampton Inn Majestic, we thank you for your business and we hope to see you again when your travels bring you back to the area!

All the Best,

Leighann LaVelle
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed November 24, 2012

Our stay was really nice. Rooms were clean and staff was friendly and helpful initially. However, three days after our checkout and all of our room expenses had cleared through the bank account, we received a $42 charge from this hotel. After calling to find out what it was about, a guy named Angel said it was a temporary hold on the account for damages. I asked why it would come three days after our stay and he didn't have an answer. It's also strange that the $42 amount is exactly the same amount that parking costs (even though we had already paid this in our room expenses). He told me it was just a coincidence and it would be removed from the account in 1-2 business days. I asked to talk to a manager and he told me that the manager was just going to tell me the same thing. What kind of customer service is that? We won't be staying here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RossGuthrie, General Manager at Hampton Majestic Chicago Theatre District, responded to this review, November 25, 2012
alclayton,

I am glad that you enjoyed our clean rooms & the staff you encountered during your stay.

I do apologize regarding the miscommunication regarding the authorization on your debit card. When checking into our hotel, an authorization for the full room & tax plus an estimated amount for any incidentals is authorized. This authorization is released upon check out, however it is the discretion of your bank on when the funds are returned to your account, typically 2-3 business days. I noticed you stayed with us in November; did you perhaps stay around the Thanksgiving holiday? Bank processing times are usually increased over holidays.

Please contact me directly at the hotel so that I may look in to any charges that may have not been released to your account.


Ross Guthrie

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Majestic Chicago Theatre District

Address: 22 W Monroe St, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#7 Family Hotel in Chicago
#14 Romantic Hotel in Chicago
#15 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Majestic Chicago Theatre District 3*
Number of rooms: 135
Official Description (provided by the hotel):
A contemporary hotel located in the heart of the Chicago Theatre District, our 135 well-appointed guest rooms offer travelers the Hampton experience that is known throughout the hospitality industry for giving guest a fantastic experience with Hamptonality. Our boutique style hotel offers a sophisticated blend of historic Chicago & cosmopolitan flair. While the Majestic Building’s original 1906-style architecture still embodies elements of its rich history, the hotel’s amenities are tailored for the 21st-century traveler. All our rooms are nonsmoking & feature complimentary internet access & our signature “Clean & Fresh” bed. Start your day with our complimentary “Hampton on the House” hot breakfast. Offered daily, our delicious, self-serve hot breakfast features a rotating hot item including all of your morning favorites from eggs, bacon or sausage. Each day you can enjoy make-your-own fresh waffles, cereals & pastries, seasonal fruit, juice & freshly brewed coffee.Our helpful staff looks forward to making your experience in Chicago a great one! ... more   less 
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Also Known As:
Hampton Inn Majestic Chicago Hotel Chicago
Hampton Inn Chicago
Chicago Hampton Inn

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