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“Perfect location ” 4 of 5 stars
Review of The James Chicago

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The James Chicago
4.5 of 5 Hotel   |   55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611   |  
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Complimentary Breakfast
Ranked #20 of 174 Hotels in Chicago
Toronto, Canada
Top Contributor
55 reviews 55 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
46 helpful votes 46 helpful votes
“Perfect location ”
4 of 5 stars Reviewed February 24, 2014

Stayed here for a long weekend in February. Overall great stay!

Goods...
- Location is fantastic. Right off the magnificent mile, ton of restaurants, shopping around the corner. Also steps away from Eataly Chicago. Which is just as great as New Yorks!
- Great, friendly staff
- Didn't try out their restaurants but their speakeasy Jimmy made us some mean cocktails
- Spacious rooms, comfy beds

Overall highly recommended. Will definitely stay here again.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago, responded to this review, February 26, 2014
Dear lesleyinTO,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored by your compliments of us and that our comfortable rooms, friendly team, and new lounge Jimmy, made your experience a memorable one. I appreciate your generous recommendation of us to fellow travelers and especially that you will stay again. Thank you for writing and we look forward to welcoming you back again soon!

Warm Regards,

Stephen Blackford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,036 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
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English first
Buford, GA
Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 24, 2014 via mobile

Good hotel central located in town. Near Many places to eat or drink. Accommodations are good but pricey. Anything downtown will be that way though. If you are a budget shopper this is not your place. But if you are looking for a nice hotel with a good bar/ restaurant thenbrhis might be your place downtown.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago, responded to this review, February 26, 2014
Dear John M,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am glad to hear you enjoyed your visit, thanks to our bar and David Burke's Primehouse. We do offer many great rates and specials throughout the year, which can be found on our website jameshotels.com or by giving us a call. Thank you again for visiting us and I hope we will have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2014

My stay at The James was wonderful. I was in town for meetings. It's central location was ideal! The staff are extremely friendly and helpful. There are so many good restaurants in the neighborhood, the problem is to decide "which one"!

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago, responded to this review, February 26, 2014
Dear Monty A,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your visit, thanks to our friendly team and that we are within walking distance to some of the best restaurants that the city has to offer. I sincerely hope that we will have the opportunity to welcome you back to The James again soon!

Warm Regards,

Stephen Blackford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

This European-like hotel was very convenient and easy. Everyone was very helpful and extremely pleasant. I obtained our room from Hotwire where I didn't know what hotel we would receive. So I was a little concerned that the room might not be the best. It was great. Equally important was the friendliness of the staff. When we asked for the doorman to hail us a cab to go to the theater, he instead offered their private car and driver. It was a very nice treat. The location was fabulous with a lot of restaurants nearby. We had already reserved dinner at David Burke's steakhouse in the hotel which was an excellent choice. We shopped and had lunch the next day on Michigan Avenue which is just a two-block walk. Definitely try it - I just wished we would have stayed more than one night.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago, responded to this review, February 23, 2014
Dear Jeff F,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your first visit with us, thanks to David Burke's Primehouse and our complimentary car service. Most of all, I am honored that our staff was so helpful throughout your visit and that you wished you could have stayed longer. Thank you again for writing and we look forward to welcoming you back to The James again soon!

Warm Regards,

Stephen Blackford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

I had stayed here previously for work and was so excited to book the king loft suite again. The "movie" room was great to snuggle with the family and watch TV. The in room dining had amazing food. The staff was the most prompt and courteous of any hotel I have stayed at. We are already planning our next trip because of the great service and location!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago, responded to this review, February 23, 2014
Dear Christopher B,

Thank you for taking the time to share about your recent stay with us at The James Chicago. I am pleased to hear that you enjoyed our Loft King Suite and that it was comfortable for your stay. The best compliment we can receive is that the service provided by our team made your visit an outstanding one, and I am honored that because of it, you are planning on returning. Thank you again for writing and we look forward to welcoming you back again soon!

Warm Regards,

Stephen Blackford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

A week and a half ago when my wife said, “I wonder what we’re doing for Valentine’s Day!” – instead of saying “I think we’ll just stay home,” – I googled “romantic Chicago hotel weekend.”

That’s how I found The James. And a concierge named Laurelin.

From orchestrating special romantic touches for our hip, chic room to brainstorming creative gift ideas to getting us a wonderful table at a soldout restaurant, she made this bumbling husband look like a prince.

Our experience last weekend set a new benchmark for memorable romantic getaway. Or as my wife said, “Best Valentine’s Day celebration in 30 years!”

Thank you Laurelin, Bill, and everyone else at my new favorite Chicago hotel.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago, responded to this review, February 23, 2014
Dear david_wojdyla,

Thank you for taking the time to share about your stay with us at The James Chicago. I am delighted to hear about the wonderful experience you had with us over Valentine's Day, thanks largely in part to the outstanding service provided by our concierge team. I am glad that their attention to detail made the weekend memorable for you and your wife, and especially that we are your new favorite hotel because of it. Thank you again for sharing your story and we look forward to welcoming you back again soon!

Warm Regards,

Stephen Blackford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

I'm a real estate developer specializing in hotel development - I came to the James to anonymously check it out and it has exceeded any and all expectations - staff dedication to service, quality of room amenities and room size, cleanliness and an open, friendly, unquestioning professional attitude. There are a great quantity of hotels from which to choose in Chicago, but so far my experience here tells me there's no reason to stay any where else.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheJamesChiGM, General Manager at The James Chicago, responded to this review, February 23, 2014
Dear christophern277,

Thank you for taking the time to share about your recent stay with us at The James Chicago. It is truly an honor to recieve your compliments of our team and overall attention to service, especially coming from someone who works in hospitality as well. I am delighted that we exceeded your expectations and am humbled by your generous recommendation of us to travelers. I hope that we will have the opportunity to welcome you back again soon!

Warm Regards,

Stephen Blackford
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Chicago
#17 Luxury Hotel in Chicago
#19 Romantic Hotel in Chicago
#22 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Official Description (provided by the hotel):
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. - Ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue and celebrate cultural attractions - Complimentary WiFi throughout the hotel - Early check-in, late check-out - 24-hour room service provided by David Burke's Primehouse - Triple-distilled water refreshed twice daily - Twice-daily housekeeping with turndown - Environmentally thoughtful local car service - Experience The James as a culinary destination with David Burke's Primehouse, named the #1 Steakhouse in Chicago by Chicago magazine, Primehouse Bar and JIMMY Chicago, a new craft cocktail lounge. ... more   less 
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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