The hotel lobby is simple and nice, nothing spectacular. We had a double room on the 16th floor facing what my son called "the factory". The room was very disappointing since I read so many good reviews of The James before picking it for my family's first trip to Chicago. Where to start: 1. The carpet is in a disgusting worn out brown colour. 2. The beds are doubles and not queens for the family of four, so it's too narrow even for two small kid to share. 3. The drain wasn't draing properly. 4. The shower head was spraying water everywhere. 5. The air conditioner is very loud. 6. The vent panel is following apart and hidden by the giant mirror. 7. They put bath towels on the shelf next to the toilet (yuck!) Overall, the room and the bathroom is very dated and in badly need of a renovation. I will not go back to The James again because I'm still cringing from the memory of ugly disgusting worn brown carpet and nasty washroom. One very good experience from The James is the wonderful customer service throughout the hotel.
- Official Description (provided by the hotel):
- The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. - Ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue and celebrate cultural attractions - Complimentary WiFi throughout the hotel - Early check-in, late check-out - 24-hour room service provided by David Burke's Primehouse - Triple-distilled water refreshed twice daily - Twice-daily housekeeping with turndown - Environmentally thoughtful local car service - Experience The James as a culinary destination with David Burke's Primehouse, named the #1 Steakhouse in Chicago by Chicago magazine, Primehouse Bar and JIMMY Chicago, a new craft cocktail lounge. ... more less
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- Also Known As:
- James Chicago Hotel Chicago
- James Hotel Chicago
- Chicago James Hotel