My wife and I stayed recently at The James Chicago for the first time. It was an Excellent experience. We stayed in well-appointed studio-suite room with a very, very comfortable bed. We loved the room, the ambiance of the hotel lobby area and the location (if staying in downtown Chicago) cannot be beat.
We consistently experienced first-rate, top-notch, excellent service from the staff, especially at the Front desk and Concierge desk and from the door-men.
We have stayed at a number of Luxury hotels, including the Trump tower in downtown Chicago. For our taste, this was by far the best hotel experience we have had in the Chicago-land area. We loved the focus on excellent service, amenities, room, etc. that emphasize simple elegance, clean design and top-notch quality without being flashy.
The James Chicago has set the bar for us for a luxury, boutique big-city hotel.