This review is long overdue but I highly recommend this hotel to anyone traveling to the Chicago area. The prices are more than reasonable, especially considering the unique feel and special touches throughout the hotel and rooms. The location is virtually unbeatable. However what really sets the James apart from the other hotels I have visited in Chicago is the personal attention of all of the staff. I had a very unique situation regarding my traveling and the guest relations manager Meg went above and beyond to accomodate my needs. The check in desk was helpful with suggestions for dining and assistance with an early departure. We stayed in a suite which was quirky and cool and I can't imagine ever staying anywhere else now that I have found this charming and wonderful place.