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All 165 Chicago hotels

The James Chicago: Traveler Reviews

4.5 of 5
55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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88%
Ranked #18 of 165 hotels in Chicago
Most recent review
5 of 5 stars Reviewed January 19, 2013
monniemoo Perth, Australia
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1,147 reviews from our community

Traveler rating
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    330
    69
    37
    19
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Families
124
 
Couples
464
 
Solo
98
 
Business
232
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Perth, Australia
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Great hotel...love it's style!”
5 of 5 stars Reviewed January 19, 2013

We stayed here for 4 nights in January.

Loved it!

Beautiful design, great staff, comfortable room. We were on the top floor so had a great view and apart from the sirens on the street, didn't have too much of an issue with noise.

Ordered room service a couple of times. It was okay, but not amazing.

The bathroom toiletries are stunning though! Beautiful! And the turn down service was also a lovely surprise.

Trader Joe's is just across the road as is Starbucks...

Would definitely recommend this hotel! We booked through the hotel website and got a fantastic deal!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbelCartagena, Director of Rooms at The James Chicago, responded to this review
January 20, 2013
Dear monniemoo, Thank you for taking the time to share about your recent stay at The James Chicago. We are truly humbled by your wonderful compliments, and are so glad that our great staff, Intelligent Nutrients products, and great view made for an overall great experience. We are truly grateful to you for taking the time to recommend our hotel, and we hope that we will have the opportunity to welcome you back again!
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Dallas
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“I liked it a lot!”
4 of 5 stars Reviewed January 18, 2013

A friendly doorman to welcome you, efficient and friendly desk staff, very comfortable rooms (great bed!), and good food at the restaurant all adds up to a wonderful hotel. I would definitely recommend the hotel to friends going to Chicago on business or just a weekend getaway. The only small fault is that the corridors need a good vacuuming. I really enjoyed my stay and will definitely stay at the James again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbelCartagena, Director of Rooms at The James Chicago, responded to this review
January 20, 2013
Dear AussieInDallas, Thank you for taking the time to share about your recent experience at The James Chicago. I would like to apologize for the condition of our corridors; this is not of the high standard we expect, but I am relieved that it did not detract from your pleasant stay. I am glad to hear about the efficient and friendly service you had from our great team, and I hope we will welcome you back again soon!
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Montreal
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fantastic hotel !”
5 of 5 stars Reviewed January 17, 2013

I loved it here. Booked via Jetsetter.com for a great rate. Great services, great room, great location. The Intelligent Nutrients Harmonic toiletries are amazing! Stayed 4 nights and wanted to move in. The gym isn't as spacious as I had pictured but not bad at all.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mssamryan about The James Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbelCartagena, Director of Rooms at The James Chicago, responded to this review
January 20, 2013
Dear mssamryan, Thank you for taking the time to write about your recent stay at The James Chicago. We are thankful for your wonderful compliments of our rooms and Intelligent Nutrients products, and are flattered to hear that you wanted to move in! We appreciate you for staying with us and we hope to welcome you back again soon.
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fabulous hotel”
5 of 5 stars Reviewed January 16, 2013

My husband and I stayed here on a recent trip to Chicago and were very impressed. We arrived at 8:30am and were able to check into our room right away. The staff were friendly and helpful. The room was lovely; spacious and very nicely furnished. The hotel is in a great location - right off Michigan Ave and within walking distance to a lot of the attractions that visitors want to see. We thoroughly enjoyed our stay here - so much so, that we forgot what day we were leaving and almost missed our flight! We will definately be back to stay in the future.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lucia J about The James Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbelCartagena, Director of Rooms at The James Chicago, responded to this review
January 20, 2013
Dear Lucia J, Thank you for taking the time to write about your recent stay at The James Chicago! It is wonderful to hear that you had such a great experience with us, thanks in part to our comfortable rooms and friendly staff. We are thrilled that you definitely plan on staying with us again in the future. Thank you again for your generous compliments, and we look forward to your next stay!
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Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent location!”
5 of 5 stars Reviewed January 15, 2013

This is right off of Michigan Ave and it's prime location is close to everywhere you want to be. I live in Chicago, but when I have friends in town I always recommend this hotel. I recently booked 2 rooms here in December for when my family was in town and I stayed here as well. We just wanted to be closer to everything and we all enjoyed our stay. My friends are visiting at the end of this month and they've booked here as well. Highly recommend this hotel as their service is fantastic and they have the most comfy beds!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Scott P about The James Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbelCartagena, Director of Rooms at The James Chicago, responded to this review
January 16, 2013
Dear Scott P, Thank you for taking the time to write about your recent stay at The James Chicago. We very much appreciate your recommendation of us to your family and friends, and that you have had a great experience with us too. We are thrilled that you enjoy our location, but most of all, that our staff continues to provide fantastic service. We sincerely thank you for your loyalty, and look forward to seeing you again soon!
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Additional Information about The James Chicago

Also Known As:
James Chicago Hotel
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Best Value Hotels in Chicago
#14 Luxury Hotels in Chicago
#16 Business Hotels in Chicago
#21 Family Hotels in Chicago
#31 Romantic Hotels in Chicago
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler.The James is ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue. In addition to its proximity to numerous dining, shopping and nightlife choices along the world famous Magnificent Mile, The James is within easy walking distance of such celebrated cultural attractions as Millennium Park and The Museum of Contemporary Art.To mark its fifth anniversary as one of Chicago's most celebrated boutique hotels, The James Chicago revealed a refreshed look that includes updated furnishings, new environmentally-thoughtful services and a selection of updated in-room amenities. ... more   less 
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