Great location on the river north side of the city. Only had on eproblem with service which was corrected. We arrived in the city for a convention around 930 am and our room wasnt ready(understandably), but the front desk clerk had a bellman check our luggage in and off we went to work. When we returned around 430pm, our room was ready and the bags were up within 5 minutes.
The room was nice and large for a Chicago hotel. Very nice bar area with sink and fridge. The in-room coffee was not very desirable....hot water kettle and instant coffee( not even Starbucks which this was is good instant coffee). The queen size bed was very soft( we prefer a firmer mattress). The bathroom was nice and modern. Step-in bath/shower combo. The full size shampoo/conditioner/body wash was very nice! The entire hotel was very clean.
The service issue I spoke of earlier in the review was a call I out in for some ice to be delivered. hey dont have ice machines- delivery or at turn down service only. Waited 40 minutes and never received the ice. After calling downstairs again, the ice was delivered within 5 minutes by what looked like a chef.
Loved the art around the hotel-including outside our window on the opposite wall. Still wonder if and what was on our side of the bldg.
Excellent doorman service, housekeeping and front desk clerks.
Would stay here again if I got the same priceline deal.
- Official Description (provided by the hotel):
- The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler. - Ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue and celebrate cultural attractions - Complimentary WiFi throughout the hotel - Early check-in, late check-out - 24-hour room service provided by David Burke's Primehouse - Triple-distilled water refreshed twice daily - Twice-daily housekeeping with turndown - Environmentally thoughtful local car service - Experience The James as a culinary destination with David Burke's Primehouse, named the #1 Steakhouse in Chicago by Chicago magazine, Primehouse Bar and JIMMY Chicago, a new craft cocktail lounge. ... more less
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- Also Known As:
- James Chicago Hotel Chicago
- James Hotel Chicago
- Chicago James Hotel