We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service couldn't be worse....” 1 of 5 stars
Review of Union League Club

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Union League Club to your Saves list
Union League Club
4.5 of 5 Hotel   |   65 West Jackson Blvd., Chicago, IL 60604 (Downtown / The Loop)   |  
Hotel amenities
Ranked #102 of 178 Hotels in Chicago
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Service couldn't be worse....”
1 of 5 stars Reviewed May 1, 2012

Front desk called our room at 1am to tell us that fire alarm needed to be serviced. No one ever showed up. At 1:30am I called front desk and was told it was handled remotely?! The day before maintenance was called to fix fire alarm - no one ever came until fire alarm started going off in room. Dennis at front desk couldn't have been more of a snot when consulted regarding parking. Asked to speak to manager and manager said "well you're getting a good room rate." I guess that means the service is acceptably poor since we got a good rate.

  • Stayed April 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

121 reviews from our community

Traveler rating
    51
    40
    19
    7
    4
See reviews for
10
17
10
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Charles Town, West Virginia
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 19, 2012

I am a member and I go to this club when I'm in town on business trips quite frequently. I go there because its nice to get the type of service they provide and the quality food they serve. The building is extremely stuffy with its lack of outdoor views and fresh air. The dress codes at times can be annoying, but I know that going in so I can't complain.

The club is filled with antiques, historic items and local lore. Its a mecca for professionals who want to impress clients with a tasteful environment. The beds are comfortable, the bathrooms small but stylish and the latest technology is available in each room. There has been considerable effort made to keep up with the times.

If you like to read, there is a onsight 5 star library with old and recent reading materials of all kinds. Newspapers, magazines, novels, children books, etc.

Room Tip: request a room away from the elevators. You can hear it grinding up and down through the walls.
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prescott, ontario
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 1, 2012

I have stayed here several times on business. I have found all of the staff very helpful and attentive. The rooms are okay but with very small bathrooms. Good location and comfy beds. Free wi-fi is a nice touch.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 20, 2012

This is a classic old club, complete with the weekdays dress code (no denim!). The meeting and dining rooms were exquisite but our bedroom was a bit on the not-updated side.

  • Stayed February 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 1, 2012

A haven away from the snowy cold windy conditions. Hotel was lovely as was the bar, rooms breakfast area and gym, sauna fitness centre. Some useful hints: check the dress code, Business dress below the 10th floor and bar (no jeans) other than that a beautiful hotel and don't forget to check out the Monet hanging on the 2nd floor near the staircase

Room: clean tidy and with ensuite (shower)

Breakfast: A la Carte or buffet depending on your taste all options to me were just right

Location: right next to the Blue line (45 min via the train) 1 block walk from station 5 minuits or less. 2/3 blocks from lake Michigan avenue, 10 Min cab ride to night-life on rush/division

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 23, 2012

It isn't worth the membership fee. Very comfortable room and great breakfast. An older refined feel inside lobby and lounge areas. I would stay there again. Walking distance to shopping and restaurants but you can find better deals at surrounding hotels.

Nice place if you live local, are a member or a frequent visitor to Chicago but this isn't for one-time visitors.

Front desk person had no idea how the dvd player in the room worked with the television. He told me to just try different channels...what? Called him back when that didn't work and they had to send maintenance up. Unnecessary hassle.

Wouldn't stay again.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chilliwack, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 19, 2012

Great rooms and lounge area. Service fantastic and the location was excellent if you need to be downtown Chicago

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Chicago hotels
Downtown / The Loop
Buckingham Athletic Club
Buckingham Athletic Club
#79 of 178 in Chicago
4.0 of 5 stars 137 reviews
Downtown / The Loop
Club Quarters, Central Loop
Downtown / The Loop
Hotel Blake Chicago
Hotel Blake Chicago
#46 of 178 in Chicago
4.0 of 5 stars 1,479 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Hampton Majestic Chicago Theatre District
Downtown / The Loop
Central Loop Hotel
Central Loop Hotel
#86 of 178 in Chicago
4.0 of 5 stars 287 reviews
Downtown / The Loop
Hyatt Centric The Loop Chicago
Show Prices
Show Prices
Show Prices

Been to Union League Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Union League Club

Address: 65 West Jackson Blvd., Chicago, IL 60604
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#58 Luxury Hotel in Chicago
#80 Business Hotel in Chicago
Hotel Class:4.5 star — Union League Club 4.5*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Expedia, Despegar.com and Hotels.com so you can book your Union League Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Union League Club Hotel Chicago
Union League Hotel
Union League Chicago

Owners: What's your side of the story?

If you own or manage Union League Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.