We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location” 4 of 5 stars
Review of Comfort Suites Michigan Avenue

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Comfort Suites Michigan Avenue to your Saves list
Comfort Suites Michigan Avenue
3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (Downtown / The Loop)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #39 of 177 Hotels in Chicago
Certificate of Excellence 2014
Rye, New York
Top Contributor
135 reviews 135 reviews
45 hotel reviews
Reviews in 69 cities Reviews in 69 cities
79 helpful votes 79 helpful votes
“Great Location”
4 of 5 stars Reviewed June 26, 2014

Located a block south of the Chicago River, the Comfort Suites is perfectly located on Michigan Avenue. The blue line from O'Hare is a 15-20 minute walk, and the red line to Wrigley Field and US Cellular Park is a 10-15 minute walk. There are many restaurants in the area. And, if you're into it, world-class shopping as well. The accommodations were good. The breakfast was sufficient, and the staff was helpful.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 2, 2014
Dear bjohn435,

Thank you for your recent review. Our location is by far one of best locations for hotels in the city of Chicago. The staff will be very pleased with your comment on them being helpful. We strive to provide personalized service to our guests and to help them!

Best Regards,

Robert Humphrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,078 reviews from our community

Traveler rating
    665
    295
    78
    23
    17
See reviews for
311
282
63
231
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore River, Singapore
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 24, 2014

This is just south of the Chicago river. From my window on the 13th floor, I could look North and see the beginning of the magnificent mile, the Chicago river and the Sheraton. Looking South, I could see the Arts Institute. All within a short walking distance away. Bus number 3 stops 5 yards away from the entrance, and takes you all the way to the Convention centre at McCormack Place. You couldn't get a better location.
Breakfast was adequate, I didn't like the throwaway plates and cups. The suite was a proper suite, with a separate living area and fully equipped kitchen and laundry facilities (which I didn't use at all with all the nearby good eating places). It was a bit more than I needed but I am not complaining !
Definitely returning here on my next Chicago visit !

Room Tip: Get a higher floor for better views
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 2, 2014
Dear KM,

Thank your for your recent response. We do have very spacious suites that over look a majority of the citys cultural attractions. Our room sizes are very spacious and the size of an apartment! We hope to see you again.

Best Regards,

Robert Humphrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

I chose this hotel because of previous review written. :) It's in a great location and within walking distance of so much! The hotel staff was very friendly and helpful. Our room was surprisingly very spacious and included a kitchen and a washer and dryer. This hotel definitely met all of our family's needs.

Stayed June 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 2, 2014
Dear Sandra R,

Thank you so much for your recent review. I love the title "Loved"! I am always so happy to see guests that enjoy our property. The staff will enjoy your comments on them being helpful. We strive to personalize our service to all of our guests. Families do love our rooms since the size is as large as an apartment.

We hope to see you back at the hotel soon!

Best Regards,

Robert Humphrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellborn, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

Loved the room it was like staying in a condo. Good location and breakfast was good and for the money this is the way to go. Its not a luxury hotel but its well worth it and great view, the staff was great very friendly and helpful love terry hurdle and I hate that I cant remember his name but he really helped too. GREAT LOCATION

Room Tip: I Stayed on the 19th floor and view was great
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 2, 2014
Dear Deanna,

Thank you so much for your recent review on the hotel. Terri is one of our best Supervisors and I am glad you enjoyed her service. We strive to personalize our service to all of our guests. Our rooms are the size of Condo's and offer a lot of room to spread out and enjoy your stay.

We hope to see you again soon!

Best Regards,

Robert Humphrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2014

In the middle of the city. Close to all nice places. A lot of restaurants and attractions. Subway access. Millennium Park in 2 minutes. Excellent service. Good facilities. Customer orientation. Shopping everywhere.

Stayed June 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 2, 2014
Dear Franklin,

Thank you for your recent reveiw on the hotel. We do have some of the best views in the city of Chicago. Thank you for mentioning them in your review. Thank you for your comment on the our staffs service. We do pride ourselves in providing guests with personalized service.

We hope to see you soon!

Best Regards,

Robert Humphrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, Connecticut
Top Contributor
179 reviews 179 reviews
37 hotel reviews
Reviews in 72 cities Reviews in 72 cities
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed June 14, 2014

My husband and I visited Chicago Memorial Day weekend and got an amazing deal on this hotel via Hotwire. What a great hotel! It's conveniently located to everything, including the subway for transportation around the city and to the airports. We even had a river view from our room! The rooms are absolutely huge and divided into three areas: the bathroom, the living area with couch, tv, desk area, and kitchen, and the bedroom (also with a TV). We had a very comfy king bed with some of the softest sheets I have ever slept on in a hotel. The nice thing is you can close the door to the bedroom so it really feels like you are in an apartment and not just a hotel suite. The kitchen was fully equipped with everything you could need, including a nice counter with bar stools to eat at. The rooms do show a tiny bit of wear, mostly in the bathroom, but it's nothing so major as to detract from the overall quality of the room. Breakfast in the morning was sort of disappointing because of the rush of people and the small setup, but there are so many great doughnut places around town, we got doughnuts and brought them back to our room to eat! Overall, an absolutely fabulous place that I would happily stay at again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 2, 2014
Dear Ebbie,

Thank you for your recent review on the hotel. I love your title of your review "Wonderful in every way!". The hotel staff and I take great pride in seeing happy guests like yourself have a great stay. We strive to provide personalized service to all guests. Our views, location are the best in Chicago. Along with our Apartment sized guests rooms.

We hope to see you back again soon!

Best Regards,

Robert Humphrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granger, Indiana
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 10, 2014

Truly a hidden gem on North Michigan Street. Excellent location; close to most everything. Stayed two nights with wife and teenage daughter in a King Suite...very nice size; clean, comfortable, and well appointed. Room was laid out very well. A great value compared to other hotels in the loop. Staff was courteous and helpful. Valet parking at the Hard Rock was a little cumbersome and could be an issue in bad weather. Overall a very pleasant experience. Will definitely come back.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 2, 2014
Dear KH518,

Thank you so much for your comments. We do have a great location and offer a better vaule than most hotels in downtown Chicago. I am glad you and your daughters enjoyed there stay.

Please come back and see us soon!

Best Regards,

Robert Humphrey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Comfort Suites Michigan Avenue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#25 Romantic Hotel in Chicago
#31 Family Hotel in Chicago
#37 Business Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
Official Description (provided by the hotel):
Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Choice Hotels, Hotels.com, Priceline and HotelTravel.com so you can book your Comfort Suites Michigan Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

Owners: What's your side of the story?

If you own or manage Comfort Suites Michigan Avenue, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.