we asked for 2 beds (2 adults and teenager) they gave us a queen bed and a foldout sofa!! I slept on the sofa so my wife and kid would be most comfortable, and my back hurt the next day while we were sightseeing. Also, the refridgerator was noisy and kept waking me up. at 2 am, i unplugged it( it was overheating). and finally, i was charged 60.00 on my debit card without my permission. I prepaid the nights stay and tax on hotwire, When I checked in (the people in front desk were nice), i was not told about any additional charges to my account. the only way i knew about the 60.00 charge was because i checked my account after the trip. I called nadir @ front desk from seattle and he said he would refund the money, and that it could be thought of as a damage deposit...........am checking to see if money is actually returned.....would not stay here again......my first complaint ever!!!!!!!!
- Official Description (provided by the hotel):
- The Comfort Suites is a gorgeous property located in Chicago’s city center, steps from the Magnificent Mile, the theater district, the greatest fine dining restaurants and all the best Chicago has to offer. The hotel has beautifully appointed oversized suites with some of the best views in Chicago. ... more less
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- Also Known As:
- Comfort Hotel Chicago
- Comfort Suites Chicago
- Chicago Comfort Suites