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“Fantastic” 5 of 5 stars
Review of Comfort Suites Michigan Avenue

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Comfort Suites Michigan Avenue
3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)   |  
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Ranked #30 of 169 hotels in Chicago
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Fantastic”
5 of 5 stars Reviewed July 15, 2013 via mobile

My wife, daughter and I stayed here over a long weekend. Great location for the Navy Pier, Millenium & Grant parks and attractions within the Loop. Close to the Red Line to Wrigley. Highly recommend this hotel. The staff was very courteous. I have never met anyone who smiles more than Nadir. He is a great representative for Choice Hotels. Thanks for a wonderful stay.

Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 23, 2013
We are delighted to see that you enjoyed your long weekend with us. Nader will be thrilled to see your kind compliments – he certainly will be smiling when he reads this! We appreciate your feedback and we would be honored to welcome you back to Chicago.

Safe Travels,
Natalie Furka-Padgett
General Manager
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899 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2013 via mobile

My husband and I came with our family to visit the Taste of Chicago. This hotel is convenient to everything. It's close to everything we wanted to do. The queen suite is big and our views were amazing!!! The hotel even offers a washer and dryer in every suite(no additional charge). The only two critiques I have is the kitchen needs pot holders and sheet pans. We had to warm our Giordano's pizza in the microwave. A special thanks to Nader, Amanda and the entire staff. They are awesome! If you are looking for a great family hotel downtown without the high cost, I highly recommend this one. We look forward to seeing you next year!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 23, 2013
We are thrilled you enjoyed our hotel during the Taste of Chicago! Nader, Amanda and the staff will be delighted to see your kind compliments. We certainly appreciate the feedback and we would be delighted to welcome you and your family back to Chicago.

Safe Travels,
Natalie Furka-Padgett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 13, 2013 via mobile

I stayed at the hotel for two nights with a friend for a girls' getaway. First, the staff are really friendly and helpful. Particularly I'd like to mention Nancy, who so nice and personable. Second, the location is fantastic. You are steps away from Millennium Park and the Magnificent Mile. Third, this hotel is a great value, especially for the location. They gave us a great military rate which not all hotels do, especially in high dollar areas. Finally, the rooms are huge (they look like converted apartments) with full kitchen, washer dryers, etc. and the beds are comfy. I'd definitely stay here again.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 23, 2013
Thank you so much for sharing your experience! Nancy will be delighted to see your kind compliments. And, you are correct – we actually were once apartments! We would be delighted to welcome you back to Chicago when you are next in the area.

Safe Travels,
Natalie Furka-Padgett
General Manager
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Washington DC
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 11, 2013

I need to disclaim that I got a very good friend and family rate, so my review is a bit bias.

Good=Hotel is in a fantastic location in Magnificent Mile. Just a few minutes walk north and your in all the shopping stores and the Hancock building. A minute walk south and your at millennium park and the Art Institute. Beds were comfortable. Friendly staff

Not so good=hotel is not so great condition. Old elevators, small and old bathroom. We did not use the kitchen but it is also outdated. Breakfast was ehh..it ends too early (9am).

Overall your paying for location in this hotel, you know that nothing comes cheap on the Mile. I had a fantastic rate and can't complain much. Not sure that this would be my comment if I had to pay the full $150+ rate.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 16, 2013
Thank you for taking the time to share your experience. We are happy you enjoyed the staff and location. We always look to improve so your feedback on room condition is appreciated. When you are next in Chicago we would be delighted to welcome you back.

With Warm Regards,
Natalie Furka-Padgett
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Jefferson City, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2013

Large room. Great location on Michigan ave. convenient to most locations in the loop and shopping area. Staff was extremely friendly and worked hard. Room had kitchen, fridge and washer dryer in it. Beds very comfortable. Best hotel value on Michigan ave even with the parking fee.

Room Tip: If you want to save some money and get a great room, this is it!
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 16, 2013
Thank you for taking the time to share your compliments on the staff and location. We are thrilled you find us to be a good value in downtown Chicago. When your travels next bring you to Chicago, please do not hesitate to contact us for your next reservation.

Safe Travels,
Natalie Furka-Padgett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Rock, Texas
1 review
5 of 5 stars Reviewed July 3, 2013

If you are looking for a hotel where the staff goes above and beyond everyday, you will certainly find it at Comfort Suites. Cecilia Kilat and all of the other staff members there were EXCELLENT! Even in the midst of crisis, they handled all of our needs with speed, care and professionalism. I couldn't ask for a better stay and although I travel quite a bit, I am not a fan of hotels. But this last trip to Chicago and my stay at Comfort Suites will certainly make me stay there again and recommend it to anyone else!! Thank you so much!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 16, 2013
Cecilia and the staff love seeing reviews with such kind compliments! Thank you so much for sharing your experience. We would be delighted to have you with us again when you are next in Chicago.

Safe Travels,
Natalie Furka-Padgett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
istanbul
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 2, 2013

The hotel is walking distance to shopping and entertainment locations. House of Blues, Mag. Mile are 3-5 minutes walk from the hotel. Rooms are a little dated. There is a kitchenette and washer in the room which we did not use. Aircon is a little noisy.

The staff - Nadir, Brandon and Amanda - is very friendly and extraordinary helpful.

I recommend this hotel for the families with kids.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, July 16, 2013
Nader, Brandon and Amanda will be thrilled to see your kind compliments! Thank you so much for taking the time to let them know you were pleased with their service levels. We would be delighted to welcome you back when you are next in Chicago.

Safe Travels,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#21 Romantic Hotel in Chicago
#33 Business Hotel in Chicago
#39 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Official Description (provided by the hotel):
Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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