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“Keeps getting better!” 5 of 5 stars
Review of Comfort Suites Michigan Avenue

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Comfort Suites Michigan Avenue
3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)   |  
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Ranked #33 of 174 Hotels in Chicago
Upper Peninsula of Michigan
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
“Keeps getting better!”
5 of 5 stars Reviewed May 10, 2013

Ok, this is my third review of this hotel -- but I love it!! This time we brought a group of 30 students to experience culture and the big city. There's not a better location, better view of the city, or a better staff than this hotel.
A special thanks to Natalie for all her help and guidance!
We hope to see you again!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, May 16, 2013
I am thrilled to see that we continue to make your stays with us enjoyable! I cannot wait to welcome you and your students back next year!

With Warm Regards,
Natalie Furka-Padgett
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1,003 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Shorewood, Illinois
1 review
5 of 5 stars Reviewed May 7, 2013

Wow!
I was thoroughly impressed with my stay. From the time I made my phone reservation with Brandon (Peyton) to the time I checked out, Comfort Suites was an awesome experience. Their front desk personnel were very informative and pleasant each time I passed by the lobby. They helped ease the stress level of my three day business trip. I would definitely recommend staying at the Comfort Suite in Chicago. Thanks again for all of your assistance, Brandon and his wonderful crew! Till next time.

Room Tip: Corner suites are roomy and large! Higher floors have a great view of Chicago.
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, May 16, 2013
Thank you so much for taking the time to write about your recent stay with our hotel. Brandon will be delighted to see your kind compliments! I'm delighted to see that we took the stress out of this business trip. When you are next in the area, we would love to welcome you back.

With Warm Regards,
Natalie Furka-Padgett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burbank, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 6, 2013

Just stayed last week and while the location, price and space are very good, please understand that this is a BUDGET property. Bathrooms very small, gray towels (clean though) and there is a definite odor in the hallways.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, May 16, 2013
Thank you so much for taking the time to give your feedback about your week long stay with us. I know you that have many choices when traveling, and I would love to have you stay with us again. If I can be of any assistance, please do not hesitate to contact me directly.

With Warm Regards,
Natalie Furka-Padgett
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Champaign, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

Can't say enough about Amanda and the rest of the staff. They were very friendly and helpful. Perfect location on Michigan Avenue. Our room was equipped with a full kitchen. Bathroom was a little small but worked out fine. Would stay again!

Stayed April 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, May 6, 2013
Thank you so much for taking the time to share your experience. Amanda and the staff will be delighted to see your kind compliments! We would love to welcome you back when you are next in Chicago. Please do not hesitate to contact us for your next reservation.

With Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 1, 2013

This is an extended suite hotel with all of the comforts of home including an in-room washer dryer so that you can do laundry. The location is very good on the quite part of Michigan Avenue. You are a short walk (about 20 minutes) to the the Water Tower shopping mall and in another direction, the theater district.
This hotel is in an older building. I think the hotel is well maintained. In my bathroom a chipped tile had been repaired. The hotel staff is friendly and helpful. They offered enjoyable options for late night dining and directions to see the sites.
I would stay at this hotel again.

Room Tip: I had a room on the 10th floor and did not hear any street noise.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, May 6, 2013
Thank you so much for taking the time to share your experience. The staff will be delighted to see they were able to meet your late-night dining needs and provide good directions! We would love to welcome you back when you are next in Chicago. Please do not hesitate to contact us for your next reservation.

With Warm Regards,
Natalie Furka-Padgett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver City, New Mexico
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 28, 2013

The hotel is perfectly situated in the middle of the action. There were 4, maybe 5 suites on the entire floor-- which means that corner suites like ours are the norm. Let me list the amenities/features of our suite, in no particular order:

The living room had views of Michigan Ave. and the Chicago River, and was furnished with two armchairs, a convertible sofa, a desk with Ethernet connection (faster than the available wi-fi), a phone, several lamps, and a chest of drawers topped with a flatscreen TV. At the other end of the living room there was a complete kitchen: full-sized refrigerator/freezer, four-burner stove with oven, a microwave, a dishwasher, a sink, and cabinets; there was also a small island counter with two chairs for eating meals as well as a coffee maker...and yes, there were dishes, silverware, and glasses included.

The bedroom contained a comfortable bed, a window (that you can actually open!) facing the river, another flatscreen TV, another phone, a clock radio, a walk-in closet with a safe, and a small, stacked washer-dryer combo in its own closet. The bathroom was typical-- nothing special there.

I understand that some visitors have difficulties with parking, but we didn't have to worry-- we walked, took the "L" and buses everywhere without need for a car of our own.

The staff was friendly and attentive. I had left a small package at the front desk by mistake, realized my error, went back downstairs only to find that that the manager had already sent a staff member up to our suite to deliver it to me!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, May 6, 2013
Thank you so much for taking the time to share your experience. We are delighted that you enjoyed your stay with us and would love to welcome you back when you are next in Chicago. Please do not hesitate to contact us for your next reservation.

With Warm Regards,
Natalie Furka-Padgett
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cave Creek, AZ
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 27, 2013

We stay here very often for a few years now. The CSC is a hidden gem in the heart of Chicago on North Michigan Ave. It is not the Ritz but it is has soooo many other things to offer guests. The management has done so much to improve little details to only make it better to come back to. The front desk staff is so very courteous and willing to go out of their way to accommodate everyone. Nadelka is such an asset to the CSC, from breakfast service to overseeing housekeeping, she always greets guests with a smile. The cleaning staff is always working to do better, we have had great service the last 4 stays from Olga Ruiz, she is kind and gets us whatever we need. The suites offer guests to not just sleep but "live in the city". The suites have most everything you will need, to feel like a bit of home. Don't think twice about staying here, unless you want the RITZ! Thanks Natalie and the entire staff for making our lives easier!

Room Tip: If available ask for an upper floor, most have views from different angles.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalie F, General Manager at Comfort Suites Michigan Avenue, responded to this review, May 6, 2013
Thank you so much for taking the time to share your experience. We are so thrilled to see we have created memorable experiences for you during your visits! Olga and Nadlejka will be delighted to see your kind compliments! We are thrilled to have you as our guest.

With Warm Regards,
Natalie Furka-Padgett
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#24 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#39 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
Official Description (provided by the hotel):
Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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