The suite I stayed in was huge. It looked and felt like an apartment. It was on a corner and had fabulous views out of each window.
The reason I gave the hotel 3 stars is because of the night manager's rudeness. I believe that a hotel experience encompasses every aspect of your stay and not just the accommodations.
He went out of his way to NOT be helpful, even though what I was inquiring about was in the hotel "book" which stated "ask any hotel desk clerk or manager who will be happy to assist you." Not only did he not assist me, he was smug, gave nothing but a "no" answer and then sat back contented that his job was done, and seemed to hope I would challenge him. Instead I just said, "that's OK I'll figure it out for myself."...
Nice hotel. Bad attitude and rudeness from night auditor = I won't stay there again.
- Official Description (provided by the hotel):
- Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more less
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- Also Known As:
- Comfort Hotel Chicago
- Comfort Suites Chicago
- Chicago Comfort Suites