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“Awesome Chicago Location” 5 of 5 stars
Review of Comfort Suites Michigan Avenue

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Comfort Suites Michigan Avenue
3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)   |  
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Ranked #31 of 169 Hotels in Chicago
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Awesome Chicago Location”
5 of 5 stars Reviewed February 16, 2013

We went to the Chicago Auto Show and on the way back the traffic was at a dead stop. I decided to call the 800 number for Choice hotels, they were able to book us immediately with a great rate. We had a beautiful view on the 11th floor. The Corner suite was very large with a full kitchen, a washer/dryer and an awesome view, we had room for two adults and one child. We were also given all the toiletries we needed. Amanda was our contact and her customer service and welcoming personality was PERFECT. The entire staff was outstanding grade of A++. The hotel offers a complimentary hot breakfast or a take with you breakfast. The hotel is just a short walk from Millenium Park, Chicago Theater, the Disney Store, Garrett's Popcorn, and a CTA bus ride about 10 minutes to Water Tower Place, Hershey Store, and MUCH more. Bring your comfortable shoes and explore Chicago. We have already shared with family, friends and coworkers. We can not wait to return in warmer weather.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 17, 2013
Thank you so much for your business and review. I am thrilled that Amanda and everyone that you worked with at our hotel provided amazing service. I too love our location and am glad you found it awesome. When you are ready to return contact me directly to secure your reservations.
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922 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
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English first
Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2013 via mobile

Great place, location is good and staff is a A+ would stay again! Very clean with a kitchen and a overall wonderful experience will be back and stay again appreciate the friendly hospitality after staying at horrible hotels across the us this was by far one of the best and cleanest

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 15, 2013
I am so pleased you found our staff an A+ and that you enjoyed our unbeatable location. We truly value your business and look forward to welcoming you back. Thank you!
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White Lake, Michigan
Top Contributor
153 reviews 153 reviews
149 hotel reviews
Reviews in 96 cities Reviews in 96 cities
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed February 12, 2013

I stayed here one night in July 2012 while attending a business conference. For the price you normally pay in the downtown/loop area you get more at this Comfort Suites, free wi-fi, and free breakfast.

My room was upgraded to a two-room suite which as a solo traveler I didn't need all the space, but it was a nice suite. I think the hotel used to maybe be an apartment building, especially based on how this two-room suite was laid out, it looked basically like a two-bedroom apartment unit. The beds were clean, the furnishings were nice, and I had a pleasant one-night stay. The breakfast was solid too, and the hotel was close to a lot of restaurants.

I'd for sure stay here again.

Room Tip: higher rooms will have better views - I was on the fifth floor and didn't have a view besides th...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 13, 2013
Thank you for allowing us to host you during your business conference. I am glad you enjoyed our breakfast, rooms and awesome location. Please visit us again soon!
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 11, 2013

I love this hotel and people working the front desk are awesome. Hotel actually had a kitchen real size refrigator, stove, washer, and dryer. Dryer was great for our rain/snow/sleet soaked coats. Don't miss the free breakfast it is great, oatmeal, eggs, bagels, donuts, yogurt, waffles and more. Room was great, clean, and perfect size for 2-3 people.
Erin at front desk is awesome. She is the happiest person who truely loves her job, real foodie, and recommend the best pizza places that even delivered to the hotel Lou Malnati's Pizzerria, River North 312-828-9800. Best directions and most intelligent staff, especially Erin. Thanks so much for all your help, you rock.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 12, 2013
I am so pleased our staff, especially Erin helped make for a memorable experience. We are happy you enjoyed our features, location and breakfast. Thank you!
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Peoria, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed February 8, 2013

My wife and I stayed here for our 10th anniversary, and we had a wonderful time. The staff was great, and the room was fantastic. We were greeted by Nadar, who was extremely friendly, and quick to check on us in the room to ensure everything was to our liking. We loved the view looking out at the river and the mag. mile. This was hands down the best hotel experience I've had. We will definitely come back here the next time we're in town.

Room Tip: Rooms on the northeastern corner will yield the best views.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 14, 2013
Thank you for allowing us to host you and your wife during your anniversary. I am so pleased Nadar took such wonderful care of you and that this was the best hotel experience you have had. We hope to welcome you back and please contact me directly when you are ready to return!
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World Traveler
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 8, 2013

The front desk staff is friendly and efficient. The suites are outdated but clean. The bed was very comfortable. The thermostat was set on 90 degrees when I got into the room so it was very hot and dry. I lowered the temp and put a pot of water to boil on the stove and that helped. The bathroom amenities were a little strong on fragrance for my liking but that's just me. Breakfast was typical free breakfast fare. Nothing extraordinary but filling. Coffee was Royal Cup which I always enjoy. Check out was simple, just drop off your room key and go.

Room Tip: Ask for higher floors to get a nice view.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 9, 2013
Thank you for your recent stay. I am pleased you enjoyed our staff and awesome views. Come see us again soon!
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Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2013

Value for money place. Very big suites, Location is huge advantage being on Michigan Ave with very short distance to Millennium Park, Navy Pier, Magnificent Mile....Nice staff... Free breakfast was really very well done. Kudos to the staff and owners...Keep it up.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 4, 2013
Thank you so very much for your review and for allowing us to host you. I too just love our location and outgoing staff. Please contact me directly when you are ready to return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Suites
Hotel Style:
#21 Romantic Hotel in Chicago
#33 Business Hotel in Chicago
#44 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Official Description (provided by the hotel):
Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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