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“Comfort Suites Chicago” 5 of 5 stars
Review of Comfort Suites Michigan Avenue

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Comfort Suites Michigan Avenue
3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)   |  
Hotel amenities
Ranked #27 of 168 hotels in Chicago
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Comfort Suites Chicago”
5 of 5 stars Reviewed February 11, 2013

I love this hotel and people working the front desk are awesome. Hotel actually had a kitchen real size refrigator, stove, washer, and dryer. Dryer was great for our rain/snow/sleet soaked coats. Don't miss the free breakfast it is great, oatmeal, eggs, bagels, donuts, yogurt, waffles and more. Room was great, clean, and perfect size for 2-3 people.
Erin at front desk is awesome. She is the happiest person who truely loves her job, real foodie, and recommend the best pizza places that even delivered to the hotel Lou Malnati's Pizzerria, River North 312-828-9800. Best directions and most intelligent staff, especially Erin. Thanks so much for all your help, you rock.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 12, 2013
I am so pleased our staff, especially Erin helped make for a memorable experience. We are happy you enjoyed our features, location and breakfast. Thank you!
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (205)
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English first
Peoria, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed February 8, 2013

My wife and I stayed here for our 10th anniversary, and we had a wonderful time. The staff was great, and the room was fantastic. We were greeted by Nadar, who was extremely friendly, and quick to check on us in the room to ensure everything was to our liking. We loved the view looking out at the river and the mag. mile. This was hands down the best hotel experience I've had. We will definitely come back here the next time we're in town.

Room Tip: Rooms on the northeastern corner will yield the best views.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 14, 2013
Thank you for allowing us to host you and your wife during your anniversary. I am so pleased Nadar took such wonderful care of you and that this was the best hotel experience you have had. We hope to welcome you back and please contact me directly when you are ready to return!
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World Traveler
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 8, 2013

The front desk staff is friendly and efficient. The suites are outdated but clean. The bed was very comfortable. The thermostat was set on 90 degrees when I got into the room so it was very hot and dry. I lowered the temp and put a pot of water to boil on the stove and that helped. The bathroom amenities were a little strong on fragrance for my liking but that's just me. Breakfast was typical free breakfast fare. Nothing extraordinary but filling. Coffee was Royal Cup which I always enjoy. Check out was simple, just drop off your room key and go.

Room Tip: Ask for higher floors to get a nice view.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 9, 2013
Thank you for your recent stay. I am pleased you enjoyed our staff and awesome views. Come see us again soon!
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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 3, 2013

Value for money place. Very big suites, Location is huge advantage being on Michigan Ave with very short distance to Millennium Park, Navy Pier, Magnificent Mile....Nice staff... Free breakfast was really very well done. Kudos to the staff and owners...Keep it up.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 4, 2013
Thank you so very much for your review and for allowing us to host you. I too just love our location and outgoing staff. Please contact me directly when you are ready to return!
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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

We had such a wonderful experience. Even though we only stayed for one night, the stay was seamless from check-in to check-out. We were greeted by a very pleasant and amicable front desk personnel, Nadar, who really seemed to take great pride in his work and in the hotel. He even called to make sure that the room was up to par. Being a chicago native, seeing the city skyline is not a new site. However, our room had a view that would make any native chicagoan feel like they were seeing the city for the first time. Great location, great guest services, spacious and clean room. I would recommend this hotel to anyone looking to stay in the heart of the city.

Room Tip: Choose the queen room over the king room. It is actually a larger room.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 4, 2013
Thank you for the recommendation. I am thrilled Nadar and the rest of our team took such wonderful care of you and that you were so impressed with our views and location. Please visit us again soon!
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Lansing, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed February 3, 2013

Stayed here for a weekend. Noticed right away the friendliness of the staff. They were polite, helpful and quickly responsive to all out needs. Our room was very clean and the bed was comfortable. The location was convenient to area attractions. The breakfast was good. I would recommend getting there before 8:30 as they were out of many things by 8:45. The only reason I am not giving this hotel a "excellent" rating is that the facility is somewhat worn, but as I mentioned early, it was very clean, comfortable and in a good location.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 4, 2013
I am pleased you found us clean, comfortable and a great location. I am so happy our team took such great care of you. Please visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 3, 2013

This hotel was fantastic. It's basically an apartment equipped with full kitchen and washer and dryer. Nice view of the river and excellent location!!! I will only stay at this hotel when visiting Chicago now. Cannot beat the price.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, February 4, 2013
I am so glad you found our hotel fantastic and that we will be your 1st hotel choice in Chicago. Please contact me directly when you are ready to return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#21 Romantic Hotel in Chicago
#28 Business Hotel in Chicago
#37 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Official Description (provided by the hotel):
The Comfort Suites is a gorgeous property located in Chicago’s city center, steps from the Magnificent Mile, the theater district, the greatest fine dining restaurants and all the best Chicago has to offer. The hotel has beautifully appointed oversized suites with some of the best views in Chicago. ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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