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“Spacious room in great location” 5 of 5 stars
Review of Comfort Suites Michigan Avenue

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Comfort Suites Michigan Avenue
3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)   |  
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Ranked #30 of 169 hotels in Chicago
Baltimore, Maryland
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Spacious room in great location”
5 of 5 stars Reviewed November 14, 2012

Was in Chicago on business for 2 nights in early November. Appreciated the proximity to the State/Lake station, as well as to many locations of interest. Best part, though, was being able to kick back in the suite-style room in the evening. Appreciated the kitchen, extra lounge space, and comfortable bed with a fantastic view. Will be returning next month and will definitely be staying here!

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, November 16, 2012
I am so pleased you enjoyed our spacious suites that allowed you to lounge, our unbeatable views and great location. I truly wish to thank you for your business and hope you will contact me to arrange your return visit next month!
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900 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
Lake Forest, Illinois
2 reviews
5 of 5 stars Reviewed November 14, 2012

Comfort Suites, was a great place to stay , Its on my favorites list..

I travel to Chicago Often this hotel was clean, great service and a great location.. everthing Chicago has to offer is right here at your finger tips, from Dinning , Shopping, Sports and Business..

This Hotel offers it all..

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, November 15, 2012
Thank you for your review and recent stay. I am so happy you enjoyed your time with us and we hope you welcome you back soon!
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

I enjoyed staying at the Comfort Suites on Michigan Ave. because it has a friendly atmosphere and one feels the staff are actually real people not just hired help - they care and go the mile.
The location is excellent and while the common parts are tired and certainly not grand the rooms more than adequately compensate the business travelller with space, good beds and views.

Room Tip: Higher floors. Ask for a suite
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, November 14, 2012
Thank you for selecting us to host you while in Chicago for business. I am so pleased our hotel fits your needs and that our staff makes you feel welcomed. Please contact me directly when returning to Chicago to make your arrangements.
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2012

We arrived in the early evening and for some reason we were upgraded to a 25th floor suite (there are only 26 floors). From our bed, we felt like we were viewing Michigan Ave. from the middle of the road. Beautiful. The location is awesome, nice Italian restaurant around the corner, a short walk from the overwhelming Millinium Park. Architecture to make Chicago proud: Chicago Library, amphitheater with acoustic metal beams only in the park, Sears (formerly) building view from our patio. Here is something to remember: read the hotels directions they send with their confirmation about the (shared) valet parking being in front of the Hard Rock Hotel around the corner. Maybe tell your GPS girl (our's is Dixie) to drive to their address. Dixie had us below Michigan Ave. where the hotel parking is, and we drove around a bit trying to find the front of the hotel. If we'd read and followed that confirmation, it would've saved 20 minutes and frustration. The woman who greeted us at the desk, got us straightened out and had our room keys ready. The breakfast was very good, not just the basic fare. All the staff were smiling and seemingly glad we were there. Loved it. Will definitely go there on our next Chicago sojourn.

Room Tip: Highest floor available. North side is river view. South side is Park view.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, November 15, 2012
I very much enjoyed reading your review. I am so happy you enjoyed your upgrade and our awesome location and super friendly staff. Please visit us again soon!
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Madison, WI
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 8, 2012

Our recent stay at the Comfort Suites in Chicago was far beyond our expectations. We were upgraded to the penthouse suite for our 10th anniversary; what a wonderful surprise that was! The view of Chicago was spectacular, the suite was beautiful. In fact, it was so beautiful we did not want to leave to go sightseeing! The king size bed was extremely comfortable. The suite consisted of 2 bedrooms, 2 baths, full kitchen, dining room and living room with a spiral stair case. The staff was very friendly and helpful. They assisted us with directions, cabs and always a smiling face upon our return. The location was perfect; we could walk to most places. We will most definitely go back!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, November 9, 2012
Thank you for allowing us to host you during your special 10th anniversary. I am go glad you enjoyed out helpful and accomodating staff, great views and wonderful location. We look forward to seeing you back on your 11th anniversary!
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Ohio
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 7, 2012

I stayed at the Comfort Suites for 3 nights. It was a king bed suite, there is a good amount of space compared to a regular hotel room and there is also a kitchen, washing machine and dryer, pots and pans, utensils, plates, glasses, etc. The price was also good compared to other places in the area. The main drawback for me was that the Internet was very slow over the entire stay (relative to other places) which made it difficult to do work. There is a fitness center but there were also no weights. Due to these 2 factors I will probably not stay here again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, November 8, 2012
I want to thank you for taking the time to leave your feedback. I am glad you found value within our hotel and that you enjoyed our great location. We are currently in the process of upgrading our internet and is expected to be done in the coming weeks. Please contact me directly should you wish to visit us again!
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Silver Spring, Maryland
1 review
5 of 5 stars Reviewed November 7, 2012

I have stayed at this location a number of times in the past, even when it was under the Marriott banner. Since it became a Comfort Suites, it is useless to look elsewhere. The entrance is small and the lack of a traditional hotel "lobby" can be a bit surprising to some but what counts is the rooms. In this case, they are suites that are well appointed, very clean, comfortable and bright even on the gloomiest days thanks to the floor to ceiling windows! The location of this hotel is wonderful as it allows to reach many of the downtown sites on foot.
The staff is friendly and efficient and only missed my "Wall Street Journal" on Sundays!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, November 8, 2012
I cannot thank you enough for your repeat business and loyalty. I am thrilled you enjoy our amazing location and floor to ceiling windows. When booking you return trip please contact me directly!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#21 Romantic Hotel in Chicago
#33 Business Hotel in Chicago
#39 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Official Description (provided by the hotel):
Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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