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“Wonderful room & location!” 5 of 5 stars
Review of Comfort Suites Michigan Avenue

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Comfort Suites Michigan Avenue
3.0 of 5 Hotel   |   320 North Michigan Avenue, Chicago, IL 60601 (The Loop)   |  
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Ranked #33 of 174 Hotels in Chicago
Grand Blanc, Mi
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Wonderful room & location!”
5 of 5 stars Reviewed June 30, 2011

Our family of three recently stayed for four nights at the Comfort Suites and could not have made a better choice. Our room was spacious and spotless and the location afforded us easy access to all of Chicago's top attractions. The in-room kitchen was very much used and appreciated. We would highly recommend this hotel to anyone looking for top-notch, yet affordable, accommodations.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, July 1, 2011
Thank you for your wonderful review and recommendation. I enjoyed learning how you were able to take advantage of our in-room kitchens and visited Chicago's top attractions at our door step. Please see us again soon.
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981 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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Phoenix, Arizona
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 29, 2011

Recently completed a weekend stay at the Comfort Suites on Michigan Ave. Stayed here many times because of its location and spacious suites. I love the 2 televisions and the work desk. The staff is very friendly and were happy to store my luggage after my departure. I'll be back!

  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, June 30, 2011
We appreciate your continued business and thank you for your kind comments. I am so happy you enjoy our large rooms, convenient location and welcoming staff. We cannot wait to welcome you back. Thank you.
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Indianapolis, IN
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 26, 2011

Excellent location on Michigan Ave. My suite was like a 1-bedroom apartment. The kitchen contained even an oven and a stove. There were 2 flat screen TVs (one in the living room and one in the bedroom) and a washer and dryer unit in the bedroom closet. Breakfast was included and very decent, although seating is limited in the breakfast room, which can be a problem on weekends. The only problem I encountered was finding the entrance to the hotel since the building is very narrow and the hotel name is not displayed prominently. I will definitely consider this hotel again on my next visit to Chicago.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, June 27, 2011
Thank you for your review and for your business. I was happy to read you enjoyed your spacious suite and the features of the hotel along with our complimentary full breakfast. We cannot wait to welcome you back.
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Minneapolis, Minnesota
Top Contributor
92 reviews 92 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed June 26, 2011

Do yourself a favor and stay someplace else. I have no idea why the reviews are so good for this place. No water pressure. Slow elevator. Smelly garbage in the hallway. There is no free wifi - never did connect. Cheap towels/shampoo/soap. Business "center" is a corner of a busy hallway. Horrible. The only good thing was the view and the square footage of the room.

  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, June 27, 2011
We appreciate you sharing your feedback. I am so sorry you did not have our typical experience at our hotel. The management team takes your comments seriously and will address the issues you faced. When returning to Chicago I truly hope you will give us another try.
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 18, 2011

My wife and I were at this hotel from 6/13/11-6/17/11 and we enjoyed our stay. The kitchenett and rooms with washer and dryer made us feel at home. All of the staff were helfpful, pleasant and professional and maid service was excellent.

We chose this hotel because it is located in the heart of Chicago's Downtown. Transportation, restaurants and walgreens near the hotel.

The stores on the manificent mile " will make you want to shop until you drop."
we were able to tour all of the place and events we had planned.

We had only one concern about the homeless and panhandlers we encountered standing in front of walgreens store asking for money. We mistakenly went down the stairs leading to the underground passageway and discovered homeless and panhandlers down there.
we thought that the stairs were leading to the Subway as in New York City.

In addition, walking North on North Michigan Ave we observed several young women sitting on the sidewalk with signs stating that they were pregnant and hungry. A young man with a child also had a sign asking for money.

We felt safe all times at this hotel and we were extremely greatful a safe deposit box was in the room for personal items. Again, we enjoyed our stay, but felt uncomfortable encountering homeless and panhandlers in the dowtown area.

New York City had the same problem in the downtown area with the homeless and panhandlers approaching tourist. However, we no longer have this problem, because businesses in the dowtown area complained to former Mayor Guilliani. New York City Police has made this area a safe place for tourist to visit.

We realize that Comfort Suites cannot resolve the problem with panhandlers and the homeless alone. it takes the entire community to resolve the problems.

satisfied New Yorkers

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, June 19, 2011
Thank you for the wonderful review, we were thrilled to recieve it. I am happy you found our location convenient to Chicago's top attractions and we were able to aid in you having a memorable Chicago experience. Please come see us again soon.
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Sandusky, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2011

We will definitely stay there again. Location is great, staff is very friendly and rooms are big and clean!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, June 15, 2011
Thanks for your review and business. We are happy you found our location, staff and suites excellent. I cannot wait to welcome you back.
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 14, 2011

I stayed at the Comfort Suites this last week. It was the 8th time that I've stayed there in the last 2 years, and the quality of the hotel and the staff were just as solid as I've come to expect. There are "flashier" hotels on Michigan Avenue, but you end up spending twice the money, and frankly I think that the rooms are much nicer and more comfortable at the Comfort Suites than they are at any of the other 4-star hotels on Michigan Avenue.

So, whenever any of my friends or my work colleagues stay in Chicago, I recommend to all of them that they stay at this hotel. It's a great little hotel, and it's the hand's down best value on the Magnificent Mile.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patrickwalshkennedy, Director of Sales at Comfort Suites Michigan Avenue, responded to this review, June 15, 2011
I truly appreciate your loyalty to us and for recommending our hotel to your colleagues and your friends and family. I am glad you witness our commitment to providing an excellent hotel with a superior location at a great value. We hope to keep impressing you and your guests. Thank you.
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Additional Information about Comfort Suites Michigan Avenue

Address: 320 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#22 Romantic Hotel in Chicago
#33 Business Hotel in Chicago
#38 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Michigan Avenue 3*
Number of rooms: 119
Official Description (provided by the hotel):
Discover the award winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites

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