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“Worth it, great location” 5 of 5 stars
Review of Hotel Rush

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Hotel Rush
3.0 of 5 Hotel   |   630 North Rush Street, Chicago, IL 60611 (Formerly Four Points by Sheraton Chicago Downtown) (Near North Side)   |  
Hotel amenities
Ranked #64 of 174 Hotels in Chicago
Detroit, Michigan
1 review
“Worth it, great location”
5 of 5 stars Reviewed October 12, 2013

Stay here for two nights. Great location right behind Michigan Ave. super comfy beds, clean room, fridge. Exactly what you want in a hotel. Plus the SPG points transferred as miles to my Delta account! Worth it for sure.

Stayed August 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointschicago, General Manager at Hotel Rush, responded to this review, October 14, 2013
Dear Courtney C,
Thank you your recent review of the Four Points by Sheraton Chicago Downtown. We are delighted you chose our hotel and appreciate your wonderful comments regarding the comfy beds and clean room. We hope to see you again soon when your travels bring you back to Chicago.
Best regards,
Mary Orlando, General Manager
Four Points by Sheraton Chicago Downtown Magnificent Mile
maryorlando@fourpointschicago.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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923 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Hilton Head, South Carolina
1 review
5 of 5 stars Reviewed October 12, 2013

We stayed for a girls' weekend...room was beautiful, service was impeccable and the location was perfect. We have many hotel options when staying in the city but we choose Four Points as our destination hotel every, single time and we are never disappointed!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointschicago, General Manager at Hotel Rush, responded to this review, October 14, 2013
Dear Erin L,
Thank you very much for sharing your experience at the Four Points by Sheraton Chicago on Trip Advisor. We are happy to here this was the "perfect weekend getaway destination" and we look forward to welcoming you back again soon.
Best regards,
Mary Orlando, General Manager
maryorlando@fourpointschicago.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshall, Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 11, 2013

Francis (Francesca) at reception is a primary reason that I make return visits to this hotel.

I stay at Four Points in downtown Chicago one or two nights every three or four months. She always remembers me by name from past visits, a real compliment to me given the number of people who stay at the hotel. She makes me feel at home.

Francis provides directions when needed, makes dinner reservations on request and offers suggestions for what have turned out to be wonderful places to eat within walking distance. She is always competent, accommodating and friendly. Any company would be fortunate to have her as an employee

The bell hop staff is also outgoing, accommodating and quick to find taxis and to help with luggage. A hassle-free experience with these guys.

The lobby is inviting. The rooms are attractive, clean and comfortable. The e leaven coffee shop/bakery next door is a real plus.

Room Tip: Join the Starwoods rewards program for late check-outs and rooms on higher floors.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointschicago, General Manager at Hotel Rush, responded to this review, October 12, 2013
Dear FFrankli44,
Thank you for sharing your recent experience at the Four Points by Sheraton Chicago Downtown Magnificent Mile. Thank you also for continuing to choose our hotel for your home in downtown Chicago. We appreciate your wonderful comments regarding Francis our Front Office Agent and hope to see you again soon.
Best regards,
Mary Orlando, General Manager
maryorlando@fourpointschicago.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed October 11, 2013

My husband and I stayed at the Four Points at the end of September to celebrate our 1 year anniversary. We felt so welcomed and special when Jocelynne, the front desk agent, congratulated us on the special occassion and checked us in smoothly so that we could make our dinner reservations. Since the staff got wind of our big weekend we found wine and chocolates in our room with a note from the GM and HR Manager.

It is very rare these days that you experience great customer service when you stay at a hotel. Throughout the 3 days we were there, everyone was friendly, helpful and looked happy to work there. I would definitely stay again and reccomend this property to anyone looking to stay in Chicago. The Location is great, but the staff is better!

Thank you!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointschicago, General Manager at Hotel Rush, responded to this review, October 12, 2013
Dear MegEF,
Thank you for sharing your recent experience at the Four Points by Sheraton Chicago Downtown on Trip Advisor. We are delighted you chose our hotel for your Anniversary Weekend and wish you a very Happy Anniversary. Thank you for your wonderful comments regarding Jocelynnne and our hotel staff. We look forward to welcoming you back on your next trip to Chicago.
Best regards,
Mary Orlando, General Manager
maryorlando@fourpointschicago.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manitowoc, Wisconsin, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2013

Front desk peeps were nice, room was clean with some extras that we didn't expect, I have nothing negative to say. We got a great deal here last minute, parking was expensive, if we ever stay here again we may look for a better deal on parking.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointschicago, General Manager at Hotel Rush, responded to this review, October 10, 2013
Dear Modesty V,
Thank you for staying at the Four Points by Sheraton Chicago Downtown and for taking time to share your experience. We are pleased to hear you enjoyed your stay and look forward to welcoming you back on your next trip to Chicago. Please contact me directly for reservation assistance.
Best regards,
Mary Orlando, General Manager
maryorlando@fourpointschicago.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 7, 2013

One block off Michigan Ave. Room was clean, good sized, clean. Although carpet could use a thorough cleaning. Many great restaurants within a couple blocks -- Quartino's, Grand Lux Cafe. I'm SPG gold so had a late check out which is so convenient.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointschicago, General Manager at Hotel Rush, responded to this review, October 8, 2013
Dear Lally3,
Thank you for taking the time to share your stay at the Four Points by Sheraton Chicago Downtown Magnificent Mile. We are happy you chose our hotel for your stay in Chicago and that the location was perfect for you. Thank you also for being our guest and providing us with the opportunity to serve you. We hope to see you again soon.
Best regards,
Mary Orlando, General Manager
maryorlando@fourpointschicago.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed October 7, 2013

This is the second time we stayed in this hotel. We do not drive and our Mom uses a wheelchair, thus we were looking for a place that is just a walking distance to the restuarants, shopping area and parks (there is also a convenience store beside it) and this hotel is just the perfect place for us. The hotel staff were friendly and welcoming. Thanks to Rachel and Francesfor being accomodating! We will definitely return again!

Green Features: Replacing the small containers of shampoos, soaps and lotions with a refillable pump containers is a good idea. Also, getting a $5 coupon for opting out to change the sheets everyday is great!
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fourpointschicago, General Manager at Hotel Rush, responded to this review, October 8, 2013
Dear Jill A,
Thank you for returning to the Four Points by Sheraton Chicago Downtown for the second time and for your wonderful comments regarding your stay. We are delighted to hear the hotel was "the perfect hotel for you" and that our staff was accommodating to your special requests. We look forward to welcoming you back again when your travels bring you back to Chicago.
Best regards,
Mary Orlando, General Manager
maryorlando@fourpointschicago.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Rush

Address: 630 North Rush Street, Chicago, IL 60611 (Formerly Four Points by Sheraton Chicago Downtown)
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Best Value Hotel in Chicago
#45 Family Hotel in Chicago
#71 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Rush 3*
Number of rooms: 226
Official Description (provided by the hotel):
Hotel Rush Chicago Downtown is just off of Magnificent Mile, and convenient to Bears' Soldier Field, the Cubs Wrigley Field, or to nearby Museum Campus. ... more   less 
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Also Known As:
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
Four Points Chicago Downtown
Chicago Four Points

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