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“perfect” 5 of 5 stars
Review of The Langham, Chicago

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The Langham, Chicago
5.0 of 5 Hotel   |   330 North Wabash Avenue, Chicago, IL 60611 (Near North Side)   |  
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10%+ off, 45-day advance
Ranked #1 of 169 Hotels in Chicago
Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
“perfect”
5 of 5 stars Reviewed August 10, 2014

Loved this property. Walking distance to Michigan Ave and Navy Pier. Beautiful, clean rooms and attentive staff. Asked for a taxi one evening of our stay and the a member of the hotel staff drove us to our destination in the hotel car. Nice. The workout facility is state of the art. Will stay here again

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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659 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Cleveland, Ohio
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 8, 2014

I come to Chicago 2-3 times a year for the last decade on business and sometimes leisure. I always stayed at the Trump, which I noticed in my last 3 trips to be slowly declining in quality and hospitality. So this time, I decided to try the Langham and brought my mum with me. Superb in every way: classic and luxurious, well appointed and welcoming. The staff are extremely engaged and have this 'can do' spirit which we love. The rooms use cutting edge technology that has solved every pet peeve of frequent travellers: complete black out to sleep, a beautiful night light system (which does not disturb sleep but is bright enough to see at night), a bed that is not bouncy. The only draw back is we could hear street traffic even on the 12th floor (the highest floor below club level) yet in the restaurant Travelle, we heard no traffic. Travelle - Chef Tim is getting there with his dinner menu (superb wine) but lunch is still of uneven quality (eg crab cake was unbalanced - too sour). Dinner - love the seacuterie - must try. In summary, I shall be making the Langham my preferred hotel in Chicago.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Langham Hotels

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamChicago, General Manager at The Langham, Chicago, responded to this review, August 9, 2014
We're delighted you chose to change your routine as a frequent traveler and stay with us at The Langham. Thank you for your kind words and useful notes, which I will share with my colleagues. We are honored to be your new preferred hotel, and we look forward to welcoming you back.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 7, 2014

Wow - Travel and Leisure got this one right. This truly is an amazing hotel. I was a little confused at first, since it felt like I was walking into an office building, but once you hit the 2nd floor lobbing, the hotel really is very well done. I was incredibly impressed with the service, décor, room size, quality of the rooms, location... the list goes on.

The bar and the club room both had great views. I wish I had time to stay longer to go to the gym and check out the spa.

The rooms were really good size - and I was very impressed with the décor and details around cabinetry to bathroom fixtures and soft goods.

The location was great to since it's right off the river, so had great view. Hotel also had good access to both Michigan Avenue and all the offices in the East Loop.

I would definitely come back again next time!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamChicago, General Manager at The Langham, Chicago, responded to this review, August 9, 2014
Thank you very much for your recommendation—delighted that you were able to visit our Club Lounge and Travelle while staying with us. We look forward to welcoming you back.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

Perfect location, amazing room, breakfast was to die for, and the service was wonderful!! The hotel is right across from The Trump, positioned perfectly north of the river, great views, walking distance to bars, restaurants, shopping, the river, the lake, and park! Stunning hotel that makes you feel like a king/queen. Loved it!!!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Langham Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamChicago, General Manager at The Langham, Chicago, responded to this review, August 9, 2014
Thank you very much for your kind recommendations and for staying with us at The Langham. Wonderful to hear from you—we hope to welcome you back in the years ahead.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

I stayed at the Langham for two days for my birthday. Although I did have a small issue with the few menu selections I rate this hotel as excellent. It was super clean, the staff went out of their way to please me, everyone was pleasant, the spa and fitness rooms were great, and they were very accommodating. I loved my stay their and would recommend it for all especially adults.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamChicago, General Manager at The Langham, Chicago, responded to this review, August 6, 2014
Thank you for choosing our hotel for your birthday—and we are delighted to receive your recommendation. We look forward to welcoming you again to our hotel and Chuan Spa.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
81 reviews 81 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed for 7 nights at the Langham and were SO glad we did! This stay came at the end of 5 weeks of travelling, and the high-end comfort, ambience and general luxuriousness of the whole hotel was just what we needed. From the moment we stepped into the lobby, we felt welcomed and the the whole experience was worth every cent paid. We had read in another TripAdvisor review that the hotel was 'like a haven after a day of sight-seeing' and we would definitely agree with that. The location is fantastic - right on the river and an easy walk to the Art Institute, Millenium Park etc, and just around the corner from the Magic Mile, for those who want to shop. We will remember our stay in Chicago with a lot of pleasure, largely because of our experience here. The room service and all the 'extras' were of a very high standard too, and the staff did all that they could to please, with a friendly smile every time.

Room Tip: A room on the higher floors (we were on level 12) has less traffic and street noise than the ones lo...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamChicago, General Manager at The Langham, Chicago, responded to this review, August 6, 2014
We're delighted and honored to receive your recommendation— thank you for choosing to stay at The Langham for an extended visit. So glad to hear that you made the most of a summertime Chicago visit. All the best to you, and we hope to welcome you back when your travels bring you to Chicago.

Sincerely,
Bob

Robert Schofield
Managing Director
The Langham, Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

You should have no hesitation about staying here. If you can - you should. It is an absolutely lovely hotel and the service is first-rate. The rooms are beautiful but the attentive staff is what makes this the best hotel experience in Chicago. If you have the opportunity to upgrade to concierge club, do so -- it is worth the extra $$. The lounge is a lot of fun too but skip the restaurant (many way better dining options in Chicago).

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamChicago, General Manager at The Langham, Chicago, responded to this review, August 6, 2014
Thank you very much for choosing to stay with us, and for taking a moment to recommend The Langham, Chicago. We're delighted to hear from you, and we look forward to welcoming you back.

All the best,
Bob

Robert Schofield
Managing Director
The Langham, Chicago
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Langham, Chicago

Address: 330 North Wabash Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 169 Hotels in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Langham, Chicago 5*
Number of rooms: 316
Official Description (provided by the hotel):
Conveniently located downtown in a landmark building designed by renowned architect Mies van der Rohe, luxury hotel The Langham, Chicago is just minutes away from the boutique-lined boulevards of Chicago’s retail hub and within walking distance to many of the city’s premier tourist sites. ... more   less 
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