I visited Frontier last week for the fist time. I went with a group of colleagues and each of us ordered two dishes. As a result we pretty much ordered the entire menu and all had a chance to try bites of one another dishes. The dishes are small portions and perfect for sharing. This is especially nice when you might be trying alligator ribs, duck heart, or ostrich of the first time. I thought all of the dishes were great and the prices were reasonable--not great--but reasonable.
The issues was the customer service, we did arrive in a larger group (10 people), but the waitress missed quite a few things when she took our orders so the table was done eating and then three more dishes came out that were forgotten. In addition, the kitchen ran out of a number of items. One person's order changed three times. I don't mind that the kitchen ran out of ingredients as I hope that means everything is being kept fresh, but I do mind that the waitress didn't know and had to come back to the table again and again letting us know what we could not have. Once the food hit the table the waitress stopped checking in on us meaning that we were left waiting 10-15 minutes after our cocktail glasses were empty. The icing on the cake was that their credit card machine broke so they asked us to wait while it came back on line--no problem. 30 minutes later it was still not on line--the waitress came back to ask us if we could wait longer so we asked if they could at least comp us a round for our trouble....Instead of comping us a round for our trouble they brought out a bunch of shots of cheap whiskey. Not a single one of us were drinking whiskey or had taken a shot all night. It was like a slap in the face. Ultimately, no discount was given and no genuine apology given.
I am going to estimate that this was a fluke occurrence of bad service as everything else was amazing. The place was packed so that usually means its a favorite of the locals. I would definitely recommend the food here, but do not expect the service to match it in terms of quality.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.