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“Modern, great staff” 5 of 5 stars
Review of Hyatt Place Chicago / River North

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Hyatt Place Chicago / River North
3.0 of 5 Hotel   |   66 West Illinois Street, Chicago, IL 60654 (Near North Side)   |  
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Ranked #20 of 178 Hotels in Chicago
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Modern, great staff”
5 of 5 stars Reviewed July 5, 2014

Stayed here for a couple of night's on a recent work-related trip to Chicago and was very impressed. The place is new (I think it's been open for about a year) and this shows with everything in great condition. The staff are what really set the place apart though - everyone was incredibly friendly and willing to help out with minor requests. Wi-Fi in the hotel is very reliable and works in all areas which, in my experience, is pretty rare. Free printing was also offered near to reception which was pretty handy when I needed to print my boarding pass.

If I have one minor complaint, it is the breakfast selection. There was very little on offer that took my fancy and the fruits weren't the best quality either.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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911 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Sea Girt NJ
1 review
4 of 5 stars Reviewed July 4, 2014

staff attentive, rooms more than sufficient, fridge helpful to have, location good...easy walk, for those used to walking places, to Michigan Ave. and attractions...had a room issue at first, but staff could not have handled the problem better

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensburg, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 3, 2014

The Hyatt Place on North Illinois St. Is an excellent lodging choice . It is in an excellent location, with helpful and effective staff. Our three day stay was very pleasant and enjoyable. Also, we liked the security provided with our room keys to access elevators.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed July 2, 2014

Loved this hotel. Very clean/new. Large rooms. Great staff. Good location. I usually stay on the other end of the Magnificent Mile but really liked this location. Will definitely stay at this hotel for now on when visiting Chicago.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago, United States
1 review
5 of 5 stars Reviewed July 2, 2014

My wife and I had a night out in the city away from the kids and this hotel was the perfect place to stay. Rooms were clean and laid out nice. The only thing that would have made this hotel better if it had a spa on site. Its location was perfect to be able to park the car once for the night and walk everywhere. Everything about this hotel was great, we will be back.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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Bremen, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

We loved this hotel! We stayed here for 5 nights and enjoyed every minute. Every single staff member that we interacted with was very friendly and helpful and really made us feel at home. The room was very comfortable and we enjoyed the sitting/working area, the comfy bed, and the nice bathroom with roomy shower. The location was perfect, with lots of restaurant choices nearby. Very convenient to the red line. The included breakfast each morning was wonderful. We love the fresh fruit. There is an on-site laundry facility and fitness facility. The wi-fi is included, which is always a plus. Very clean and welcoming environment. Will definitely stay here again.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed July 1, 2014

Great location. Excellent breakfast buffet. Clean room. Safe. Friendly, competent staff. Excellent service. Nice, relaxing place after a day of visiting Chicago tourist sites with grandchild. Recommend them as great value with Internet and breakfast included.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Chicago / River North

Address: 66 West Illinois Street, Chicago, IL 60654
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 178 Hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Chicago / River North 3*
Number of rooms: 212
Official Description (provided by the hotel):
The Hyatt Place Chicago River North is a unique 16-story hotel in found in downtown Chicago's trendy River North neighborhood. This Chicago River North hotel is located within walking distance of the Loop business district, iconic Navy Pier, famed Magnificent Mile shopping, Theater District and beautiful Lakefront. Hyatt Place Chicago River North features free breakfast, lounge serving Starbucks specialty coffee/wine/beer, fitness center, event space and room service. The beautifully-appointed guestrooms feature the Hyatt Grand Bed, free WiFi, 42" LCD TVs and separate living space to work or relax! ... more   less 
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